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Do I Need Pet Insurance? 
Plus, why Costco Chose Petsy as their exclusive Pet Insurance Provider

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Do I Need Pet Insurance?

Let’s be honest—we can’t tell you if you need pet insurance. You have to make that decision yourself for you, your pet and your family.

But here’s what we can tell you:

No pet insurance?

You cover 100% of the vet bill, 100% of the time.

With pet insurance?

You could get back up to 90% of eligible vet costs.

Unlike humans, pets don’t have Medicare. It costs just as much to run a blood test on a dog or cat as it does on a human, but in Australia, taxpayers cover the cost for people—your pet? That’s paid by the person who owns the pet. Pet insurance can help with unexpected vet bills.

Want someone
else to help pay your unexpected vet bills? 

With Petsy, you can.
get a quick quote
Get a shop card worth $30 to $600 each year for three years*

Pet ownership can be expensive, especially during emergencies. For peace of mind when the unexpected happens, many veterinarians recommend pet insurance. With Petsy, you can protect your pet and save with an exclusive Costco Shop Card offer worth up to $600 each year.

T&C’s apply. See below for full details.

Redeem now

How much can vet bills cost?

Even the healthiest pets can face sudden health issues—whether it’s an unexpected injury, a sudden illness, or a condition that appears later in life. 

Pet insurance can help you prepare for the unexpected, so your pet can receive the care they deserve without financial stress.

Here are some common claims that pet parents have faced and Petsy has helped pay:

  • $13,320.00 for gastro-intestinal and digestive system disorders
  • $6,243.42 for cat bite wound
  • $5,191.02 for neurological disorders
  • $6,000 for kidney failure
  • $4,520 for cruciate ligament rupture

*Based on Petsy settled claims between January 2024-2025. 

When it comes to Pet Insurance the way we see it, you have three options:

Option 1:
No pet insurance

You decide that pet insurance is not for you.

You are happy to self-insure or take the risk that if something happens, you will pay 100% of the vet bills yourself.

Option 2:
Pet insurance with another provider

There are plenty of pet insurance providers to choose from, but not all policies are equal. Some may not offer Australian-based support, and others may include sub-limits or excesses per condition or claim that reduce how much you can get back. While a few have strong reviews, others may not have the same reputation for customer satisfaction as Petsy.

Option 3:
Pet insurance with Petsy Pet Insurance

You decide that pet insurance is right for you.

You purchase a policy from Petsy and you benefit from the following:

  • No offshore call centers, only Australian based pet insurance specialists to support you and your pet.
  • No sub limits! We offer extensive coverage that puts your pet’s well-being first.
  • We’re one of the only providers who will offer to conduct a Pre-existing Assessment at our own cost for you to help provide transparency upfront.
  • Optional cover for Dental & Behavioral problems (many other's won’t)
  • Option of zero excess or flexible levels of Annual Excess (not a per condition or per claim excess like some others)
  • The highest-rated pet insurance provider on Choice, Trustpilot, Finder and productreview.com.au
  • All we do is pet insurance, so you can rest easy knowing your pet insurance experience will be a walk in the park.

9 Reasons Why Costco Chose Petsy to be their exclusive pet insurance provider

You won’t find low-quality products at Costco—only trusted brands that meet their high standards. Their reputation is built on quality, reliability, and value.

That’s why Costco chose Petsy as their preferred pet insurance provider—offering the same exceptional standards Costco members expect.

1.
A Perfect Partnership

Costco’s rigorous selection process ensures partnerships with vendors that align with Costco’s commitment to quality, value and service. Petsy was selected for our reliable product, exceptional value, and outstanding service, making Petsy’s Pet Insurance a natural fit for Costco members.

2.
Multi-award Winning Product

Petsy has been recognised with multiple industry awards, including Canstar’s Outstanding Value Pet Insurance for two consecutive years (2023 and 2024) and Mozo Experts Choice 2024 for Exceptional Quality Pet Insurance. These awards highlight Petsy’s commitment to providing extensive coverage, innovation, and outstanding value, reflecting the same dedication to excellence that Costco is known for.

3.
Australia’s Highest Rated Pet Insurance provider^

Petsy’s commitment to exceptional customer service has earned us an impressive 4.9-star rating on ProductReview.com.au, as reviewed by hundreds of Aussie pet parents. See for yourself how we’ve supported countless pet parents and their pets.

4.
Affordable Plans

Costco members expect value, and Petsy delivers. Our competitively priced plans ensure pet insurance is accessible without compromising quality, perfectly aligning with Costco’s philosophy of delivering exceptional products at great prices.

5.
A Reliable Product

Unlike older, dated policies that categorise coverage into “small, medium, and large” buckets, where the smaller the bucket, the smaller annual limit and the smaller the list of conditions covered. Petsy does things differently. No matter which annual limit you choose—$5,000 or $25,000—your pet is covered for the same extensive list of hundreds of accidental injuries, illnesses, and conditions.

6.
Flexible and customisable coverage

Petsy provides one customisable product, allowing you to tailor your coverage to suit your pet’s needs. This gives you greater flexibility to balance your budget and coverage—especially in emergencies when it matters most.

7.
Transparency and Trust

At Petsy, we believe in transparent and straightforward policies. With no hidden sub-limits, Costco members can trust they’re getting the coverage they expect—no surprises, no gotchas.

8.
Positive Member Feedback

Costco members value feedback from their community, and Petsy’s stellar reviews from existing customers highlight the trust and satisfaction we bring.

Switched for the best pet insurance and staying

I highly recommend Petsy after switching from my health insurer who had a discount on pet insurance but I was caught out with the excess. Petsy has a different annual excess not per condition excess. You will know the difference if you get caught out like me and my husband. We have two policies with Petsy pet insurance and it’s the best value since we are Costco Members and get a few hundred dollars back towards Costco purchases.

– Lauren and Bill from Sydney, January 2025

9.
Innovative Solutions

Petsy is a leader in the pet insurance industry, offering innovative solutions such as optional extras for dental care, behavioural therapies, and specialised treatments like hydrotherapy and acupuncture.

Spend and Save with Petsy Pet Insurance

Get a Costco Shop Card worth $30 to $600 each year for three years when when you take out a new Petsy Pet Insurance Policy using your Costco Executive Membership*

*Terms and conditions apply.

redeem offer now

*Terms and conditions apply

PDS & TMD @ petsy.com.au Issued by Pacific International Insurance. Read the full terms and conditions.

Offer available to eligible members who purchase a new Petsy Pet Insurance policy through petsy.com.au/costco, or over the phone via the Petsy call centre by 11.59pm (AEST) 1 November 2027. Eligible products only. Not available for policyholders with existing or previous Petsy Pet insurance policies sold in the past 6 months. The offer consists of providing the Executive Member with a digital Costco Shop Card, via email, for an amount equating to a total maximum of $600 (inclusive of GST) each policy period, for a maximum of three years. Value of the shop card is determined by the level of cover.

*This offer applies to new purchases of Petsy Pet Protection Plus, Petsy Puppy Protection Plus and Petsy Kitten Protection Plus policies only. The shop card cannot be used in conjunction with any other offer and cannot be combined with any other offers.

*Costco Shop Card values operate on a tiered system with the card value ranging from $30 to $600 based on each eligible member’s annual spend with Petsy. Each time a policyholder renews their Petsy Pet Insurance policy, they will receive a new Costco Shop Card for the subsequent year, for a maximum of three years. Costco Shop Cards valued $80 and more will be issued in two equal instalments—half in month four (4) and the other half in month ten (10) of each policy period,  provided their policy is active, premiums are up to date, and they remain a Costco Executive Member at the scheduled shop card issuance dates. The tier and corresponding shop card value may change annually based on the policy holder’s spend with Petsy in the previous year. Costco and Petsy reserve the right to modify or terminate this program anytime.

*Petsy Pty Ltd pays Costco an ongoing commission of up to 12% of premium when products are acquired as a result of the marketing arrangement. The Costco Shop Card value you receive is in addition to your insurance coverage and does not affect your premiums or policy terms. Costco will pass this commission onto members in the form of a digital Costco Shop Card. To be eligible for this Shop Card, an active Australian Executive Membership must be provided at the time of purchase of the policy.  This will be issued via email from the Costco Services Team at least 90 days after the policy start date or renewal date, provided the policy and membership remain active and premiums are up to date. If the policy or membership are cancelled within this 90-day period, no shop card will be issued. Petsy is not responsible for the Costco Shop Card and all enquiries about it should be directed to Costco. For full terms and conditions regarding Costco Shop Cards, please visit https://www.costco.com.au/costco-shop-card-TC

^^For every additional pet you insure with Petsy after the first, you’ll receive a 5% multipet discount for two or more pets insured.

^Highest rated on Google Reviews, Productreview.com.au and Furbaby Insurance as at September 2024

Jackie | Veterinary consultant
Jackie has a passion for small animal care, particularly in orthopaedics, nutrition, and dermatology. Jackie completed his Doctor of Veterinary Medicine at the University of Sydney and has hands-on experience in both general practice and emergency settings, caring for a wide range of patients. His keen interest in innovative treatment options led him to research osteoarthritis therapies, exploring affordable alternatives to surgery such as low-level laser therapy and platelet-rich plasma injections. Jackie is also passionate about making veterinary care more accessible, sparking his curiosity about the role of pet insurance in supporting pet owners.
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Petsy Pty Ltd (ABN 54 633 343 058, AR 1277359) (‘Petsy’) distributes and promotes Petsy Pet Protection Plus (formally Petsy Pet Insurance), Petsy Puppy Protection Plus and Petsy Kitten Protection Plus as an authorised representative of ThePetInsuranceCompany.com.au Pty Ltd (ABN 38 620 795 735, AFSL 536651) (‘ThePetInsuranceCompany.com.au’). ThePetInsuranceCompany.com.au is an underwriting agency acting under a binding authority as an agent for the insurer; Pacific International Insurance Pty Limited (ABN 83 169 311 193, AFSL 523921) (‘Pacific).
In all aspects of arranging this product, Petsy and ThePetInsuranceCompany.com.au act as an agent of Pacific and not as your agent. Any advice contained in this email is general advice only and has been prepared without taking into account individual objectives, financial situation or needs and you should consider the appropriateness of any such advice, the Product Disclosure Statement (‘PDS’) and the Target Market Determination (‘TMD’) available via http://www.petsy.com.au or by calling 1300 952 790 before making a decision to acquire, or to continue to hold, the product. Terms, conditions, limits and exclusions apply. Please refer to the PDS.

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© Copyright 2024 Petsy Pet Insurance 

Specified Conditions includes:

  • Cruciate ligament damage
  • Intervertebral disc disease
  • Hip dysplasia
  • Patella luxation
  • Elbow dysplasia
  • Cherry eye
  • Entropion
  • Ectropion,
  • Osteochondritis dissecans (‘OCD’)
  • Lumps

Lumps means the protuberance or localised area of swelling or unusual growth that can occur anywhere on or in the body including tumours, warts, cysts, growths, mucoceles, haematomas and abscesses.

You can apply to reduce the 6-month exclusion period for Specified Conditions by using our request for Waiver Form. Simply take this form to your next vet visit and submit the completed form back to [email protected] within 14 days of the visit.

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Optional Extra Benefits

During the application process You will be provided with the option to include Optional Extra Benefits that cover certain conditions and Treatments which are not otherwise covered under the Policy.

The Optional Extra Benefits are:

Alternative Therapies, Behavioural Problems, and Dental Illness.

Examples of Alternative Therapies: Acupuncture, physiotherapy, hydrotherapy.

Examples of Behavioural Problems: Excessive licking, fur pulling, pacing and destructive chewing.

Examples of Dental Illnesses: Dental diseases, gingivitis, periodontal disease.