With Petsy we can help relieve some of the financial strain and cover up to 90% of eligible vet bills.
Just like Harvey, the Domestic Shorthair from Robina, QLD who had a $17,742.22 Vet bill from tick paralysis and Petsy paid his Mum and Dad $14,168.84 back.
There’s no surprise why Petsy is one of Australia’s fastest growing and most loved pet insurers.
Petsy Pet insurance is a policy that reimburses vet costs you incur for the treatment of your pet if they suffer an unexpected injury or illness (provided these occur after any applicable exclusion period has ended).
With pet insurance, you can rest easy knowing that expenses for costly vet treatments (and more) may be reimbursed, allowing you to focus on your pet’s well-being instead of the financial burden.
Whilst having Petsy Pet Insurance doesn’t make an illness or injury go away, it does soften the financial impact and may make it easier for you to access veterinary treatments for your pet without money being the sole deciding factor.
A Petsy Pet Insurance covers a wide range of conditions/illnesses, from ear infections to diabetes, all the way through to cancer treatment, as well as the costs of x-rays and surgery, if for example, your pet has gastrointestinal problems.
Your Petsy Pet Insurance policy may come in handy if your pet accidentally breaks a bone or is hurt by a car, or if they accidentally eat something, they shouldn’t have.
Having Petsy Pet Insurance can mean that you and your furry friend can have peace of mind, even when life gets tough, and things don’t go as planned.
Pet insurance is designed for the unexpected events, and exclusion periods begin on your policy’s start date and when your cover is increased (for that increased portion of your cover). We can only offer reimbursement for your vet treatment costs, after these applicable exclusion period ends. This is why it’s so important that you buy insurance long before you need it.
Pets must be at least 6 weeks old and under 9 years old to start a new policy. Once your pet is insured with us, there’s no age limit for renewing the policy.
No two pets are ever the same. Instead of picking a pre-packaged plan and hoping you fall into one of the buckets, customise your Petsy Pet Insurance policy so it’s right for you and your pet. Our policy is customisable and you’ll be able to tailor the level of coverage, based on your preferences for the Benefit Percentage, Annual Limit, Annual Excess, whether or not you’d like Optional Extra Benefits (if your pet is less than 3 years old) and whether or not you’d like to include costs of Vet Consultations for your cover.
Get transparency on pre-existing conditions upfront when you start your coverage. Simply provide a list of your pet’s vets and we’ll collect your pet’s medical history upfront to help fast-track any future claims. We’ll also let you know whether there are any pre-existing conditions noted in their medical history that might affect your ongoing coverage.
Petsy Pet Insurance works with all licensed vets in Australia (that’s over 12,000) so you can pick the vet that works for you.
Claims are quick and easy and can be submitted quickly from anywhere in Australia, plus they can be submitted directly by your vet for added convenience.
Approved claims are paid directly into your nominated bank account.
Let’s get into the nitty gritty of how Petsy Pet Insurance stacks up against other pet insurance companies
Typical Competitor | ||
---|---|---|
Pet Insurance specialist | ||
More customisable coverage | ||
Cooling off period | 30 days | 21 days |
Shorter exclusion period for illness condition | 14 days | 21 days |
Pre-existing condition assessment | ||
Annual limit bonus for young pets | ||
Local support team | ||
Pay the vet direct option | ||
Claim via phone | ||
Multipet discount | ||
Cover for vaccine preventable diseases if pet is up to update with Vaccinations | ||
Minimum entry age for cover | 6 weeks | 8 weeks |
Payment reminders |
Petsy Pet Insurance covers a lot, but it’s important to understand what’s not covered, such as:
Routine and preventive care such as vaccinations, desexing, and regular health check-ups aren’t covered.
Any signs or symptoms of an illness or health issue your pet shows before the exclusion period is over are considered pre-existing conditions and won’t be covered.
If your pet has a pre-existing condition and one side shows signs before the exclusion period ends, the other side won’t be covered if it later affects the other side.
Breeding-related costs, experimental treatments and general exclusions aren’t covered
We believe in a simple, transparent way of doing things and believe that paying for care doesn’t have to be stressful. This is why you won’t find sub limits attached to the conditions you can claim and we’ll also offer transparency on coverage upfront with a pre-existing condition assessment.
Helping Australian pet owners and their pets is at the heart of everything we do, from quick and easy quotes, to the type of policies we provide all the way through to friendly, local support during claim time. We currently offer Petsy Pet Insurance in every state, territory and city in Australia and work with any licensed vet in the country.
Starting early has its perks. If you insure your pet while your pet is between 6 weeks and 6 months of age, we’ll increase your annual limit by 20% for the life of the policy, at no extra cost. For pets starting between 6 months and 1 year of age, we’ll top up the annual limit by 10% at no extra cost.
Enjoy a 20% bonus on your annual limit, at no extra cost.
We’re offering a 10% bonus on your annual limit, at no extra cost.
Puppy Protection Plus and Kitten Protection Plus is only available for puppies and kittens that join Petsy before their first birthday. If your puppy or kitten is 1 year or older, please see Petsy Pet Protection Plus.
Multi Award Winning
Petsy Pet Insurance stands out with award-winning, highly rated coverage designed with your pet’s needs in mind. We offer extensive coverage that puts your pet’s well-being first, including medical emergencies, cancer, hip issues, optional dental, and other expensive treatments. Enjoy no sub-limits on specific conditions or treatments, customisable policies, and flexible annual excess options, including zero excess (not per condition or per claim like some others).
Plus, with friendly support from our Australia-based team and a generous annual limit of up to $30,000, you can be confident your pet can receive the care they need. Join before your pet’s first birthday to receive a special annual limit bonus of up to $30,000.
Finalists in Finder’s 2023 Pet Insurance Awards – Finder experts compared 25+ policies, 190+ features and got over 700 quotes to help find the best pet insurance products of 2023. Petsy Pet Insurance awarded Highly Commended for both value and comprehensive categories.
Choose from zero excess or other annual excess options (not a per condition or per claim excess like some others).
Rest easy knowing that your next anxious emergency vet visit isn’t going to cost you an arm and a paw
No offshore call centres, only Australian based pet insurance specialists to support you and your pet.
All we do is pet insurance, so you can rest easy knowing your pet insurance experience will be a walk in the park.
Petsy Pet Insurance provides ongoing coverage for accidents and illnesses. The cover can continue for the rest of your pet’s life as long as you continue to renew it year on year.
No sub limits on your coverage, even for commonly expensive treatments like dental illness, cruciate ligament damage, IVDD, and hip dysplasia.
We won’t decrease your coverage as your pet gets older, even if they develop chronic conditions or require ongoing treatment
Make monthly payments by direct debit or credit card. Plus, no cancellation fees.
We’re corporate partners to charities like the National Breast Cancer Foundation and Livin.org, and we’re also big on supporting local businesses and giving back to animal welfare.
Lodge a claim in seconds from anywhere in Australia, or (even easier) you can ask your vet to do it for you without lifting a paw.
Simply ask your vet to submit a copy of the invoice and clinical history through to [email protected] and you’ll be updated on the progress of your claim via email.
Tip: To fast-track your future claims, request a pre-existing condition assessment soon after you take out the policy and we’ll collect your pet’s medical history upfront. We can also pay your vet directly upon request.
Petsy Pet Insurance is designed to provide cover for the vet treatment costs that are required to treat or cure an unexpected illness or injury. Preventive and routine items & treatments, such as general check-ups and vaccinations, things you would expect to do in order to keep your pet healthy, and elective procedures (including desexing) are not covered.
Like most providers, Petsy Pet Insurance is designed to cover unexpected accidental injuries and illnesses that happen after the exclusion periods are over. Pet insurance helps to protect against new conditions, not ongoing ones your pet already has.
We break down the “insurancy” bits so they’re easy to understand and you’re better informed to make the best decision for you and your pet. Plus, answers to our frequently asked questions.
See what the experts are saying
“Our Picks of the Best Comprehensive Pet Insurance Policy”
Rated “Excellent” on Trustpilot
Canstar Winner “Outstanding Value Pet Insurance” 2023 & 2024
Rated 4.8 on Product Review
Winner Best for Value Overall Pet Insurance and Best for Young Pets
Enjoy a 5% discount on policy premiums for each additional pet that joins Petsy, applied for the lifetime of the policy.
Meet our furfam!
Join the thousands of Aussie pet owners taking the step to protect their pet’s future with cover you can count on.
Pet Insurance is a form of insurance available to pet owners to help cover their pet for unexpected injuries and illnesses, by reimbursing a portion of the veterinary costs to treat their pet.
Pet insurance acts as a financial safety net, helping cover unexpected veterinary costs if your pet needs treatment. Some medical vet expenses can run into the tens of thousands, and having a pet insurance plan can significantly reduce the financial burden and stress during difficult times.
Petsy Pet Insurance is an insurance policy that reimburses 80% or 90% of eligible vet costs for the treatment of your pet if they suffer an unexpected injury or illness (provided these occur after any applicable exclusion period has ended symptom free).
Our pet insurance policy is customisable and you’ll be able to tailor the level of coverage, based on your preferences for the Benefit Percentage, Annual Limit, Annual Excess, whether or not you’d like Optional Extra Benefits (if your pet is less than 3 years old) and whether or not you’d like to include costs of Vet Consultations for your cover.
You get to see a summary of the cover when completing an online pet insurance quote and have the option to select a preferred start date. After purchasing the policy and making the payment, you’ll receive a confirmation of cover and your policy documents by email.
Our commitment to transparency means we aim to fully inform you about your pet insurance coverage. For added peace of mind, we offer a complimentary Pre-Existing Condition Assessment for all our members. This includes collecting your pet’s vet history upfront which helps to fast-track any future claims and we’ll also let you know whether there are any pre-existing conditions noted in their medical history that might affect your coverage.
Claims process isquick and easy, and even your vet can submit claims on your behalf. Approved claims are paid into your nominated bank account.
Petsy Pet Insurance covers almost every type of injury, illness or condition unless it is specifically listed as not covered. This is why it’s important to know what’s not covered by pet insurance.
When reading the Product Disclosure Statement (PDS) for Petsy Pet Insurance, the Summary of Benefits section refers to what’s covered, and the Summary of Exclusions section details what’s not covered under the policy.
Petsy Pet Insurance is for unexpected injuries and illnesses after your exclusion periods have ended.
We don’t cover pre-existing conditions, or preventative, routine and elective treatments such as vaccinations, desexing or regular health check-ups.
Common accidental injuries and illnesses we cover, with no sub-limits or condition limits, include:
✅ Emergency vet visits
✅ Cancer treatment and chemotherapy
✅ Treatment by veterinary specialists
✅ Diabetes
✅ Hospitalisation
✅ Hip and elbow dysplasia
✅ Surgeries
✅ Ingestion of foreign objects
✅ X-rays, CT scans, and MRIs
✅ Fractures and broken bones
✅ Motor vehicle accidents injuries
✅ Snake bites
✅ Heatstroke
✅ Hyperthyroidism
✅ Lacerations or abrasions
✅ Bite or fight wound abscesses
✅ Emergency boarding
✅ Soft tissue injuries
✅ Lab and diagnostic tests
✅ Allergic reactions
✅ Ultrasounds and radiology
✅ Poisoning
✅ Blood tests
✅ Gastrointestinal problems
✅ Hereditary and congenital issues
✅ Luxating patella
✅ Intervertebral Disc Disease (IVDD)
✅ Vomiting and diarrhoea
✅ Arthritis
✅ Hip joint surgery
✅ Embedded grass seeds
✅ Heart disease
✅ Tick paralysis
✅ Anal gland disorders
✅ Skin conditions
✅ Urinary stones (Urolithiasis)
✅ Ear and eye conditions
✅ Hyperadrenocorticism
✅ Essential euthanasia
✅ Renal disease
✅ Gastric dilatation-volvulus (GDV)
✅ Vaccinatable diseases (with proof of up-to-date vaccinations)
Optional cover available:
✅ Dental illness, including dental disease, tooth fractures, gingivitis, and periodontal disease
✅ Specialised therapies like acupuncture, physiotherapy, hydrotherapy, chiropractic care, and more
✅ Behavioural conditions such as anxiety, aggression, obsessive behaviour, destructive chewing, and more
And so much more. View the list of more conditions here.
Your pet insurance policy might come in handy if, for example, your pet accidentally breaks a bone, or gets hurt by a car, or accidentally swallows something they shouldn’t have.
Having a pet insurance policy in place can help you to cover a portion of these unexpected costs, making it easier for you to access veterinary treatments for your pet without money being the sole deciding factor.
Petsy Pet Insurance stands out with award-winning, highly rated coverage designed with your pet’s needs in mind. We offer extensive coverage that puts your pet’s well-being first, including medical emergencies, cancer, hip issues, optional dental, and other expensive treatments. Enjoy no sub-limits on specific conditions or treatments, customisable policies, and flexible annual excess options, including zero excess (not per condition or per claim like some others).
Plus, with friendly support from our Australia-based team and a generous annual limit of up to $30,000, you can be confident your pet can receive the care they need. Join before your pet’s first birthday to receive a special annual limit bonus of up to 20%.
Here’s how we stand above the pack:
When choosing pet insurance, consider several key factors. First, think about your pet’s specific coverage needs and whether the policy allows customisation, such as adjusting the excess, annual limit, and benefit percentage.
Next, have a look at the claims process: great customer service and a straightforward, quick claims experience can make a big difference in your overall pet insurance experience. Also, consider the costs —lower premiums could mean less coverage, and also check for any payout limits on specific conditions. Finally, decide on the type of excess that works best for your budget.
Pet insurance can play an important part of responsible pet ownership. Caring for pets can be expensive and vet bills can quickly add up, especially in emergencies.
Pet insurance acts as a financial safety net, helping cover unexpected veterinary costs if your pet needs treatment. Some medical expenses can run into the tens of thousands, and having a pet insurance plan in place can significantly reduce the financial burden and stress during difficult times.
By reducing the risk of paying for high vet bills, pet insurance helps you avoid dipping into savings or borrowing money if the unexpected happens. It also minimises the need to make difficult choices about your pet’s treatments, due to financial constraints.
Coverage for dogs and cats
Made for the unexpected
Flexible options to lower premiums
Additional factors to consider
An exclusion period is the time when your pet isn’t covered after you activate a new pet insurance policy or increase your coverage. It starts from your pet’s First Date of Cover and varies depending on the condition, as outlined below for Petsy Pet Insurance.
Here are the exclusion periods:
– 1 day for Injury (except Specified Conditions)
– 14 days for Illness (except Specified Conditions)
– 6 months for Specified Conditions
– 6 months for Optional Behavioural Problems
For Optional Dental Illness:
– 14 days for pets under 1 year old
– 6 months for pets 1 year old and over
You can find the specific exclusion periods on your Certificate of Insurance.
Here are common insurance terms you’ll come across when comparing different pet insurance providers.
Annual Limit: The maximum amount your pet insurance will pay for all claims in one year. Once this limit is reached, you’ll need to cover any additional costs yourself until the next policy year.
Benefit Percentage: The percentage of each eligible vet bill your insurance will cover. For instance, if your benefit percentage is 80%, the insurance will cover 80% of the bill, and you’ll pay the remaining 20% (after any excess is applied).
Excess: The amount you have to pay out of pocket before your insurance starts covering costs. It can be a fixed amount per claim, per condition or per policy year.
Sub-limits: Specific limits under your policy for certain types of treatments or conditions. For example, there might be a sub-limit placed on high cost treatments.
Exclusion Periods (Waiting Periods): The period of time after you start your policy during which certain conditions are not covered. If your pet gets sick or injured, or shows signs or symptoms, during this period, the costs won’t be covered by the insurance.
Pre Existing Conditions: Any signs or symptoms of an illness or health issue your pet shows before your insurance policy started, including during any exclusion periods. Pre-existing conditions are generally not covered by pet insurance policies.
Consider these questions to help you find the right plan for you and your pet.
Customisable policy
Claims
Price
Here’s how Petsy Pet Insurance stands above the pack:
The cost of pet insurance, also known as your premium, can be lowered by adjusting certain policy options, such as the annual limit, benefit percentage, and annual excess. Generally, selecting higher levels of coverage results in a higher premium, while opting for lower coverage can help to reduce the cost of pet insurance.
Here’s a quick breakdown of the key factors that influence pet insurance premiums and how adjusting them can impact the cost:
Annual Limit: A lower annual limit may reduce your premium, but it also decreases the total amount you can claim each year.
Petsy offers flexible options ranging from $5,000 to $30,000, all with no sub-limits. It’s important to note that a $10,000 annual limit without sub-limits isn’t the same as a $10,000 annual limit with restrictions.
Benefit Percentage: Choosing a lower benefit percentage means you’ll receive a smaller portion of the vet bill back, which can reduce premiums.
Petsy Pet Insurance offers two options, 80% and 90%.
Annual Excess: Increasing your excess (the amount you pay before a claim is reimbursed) will help to lower your premium.
There are the three main types of excesses:
At Petsy, we offer a variety of annual excess options to suit your preferences and budget, including $0, $150, $200, $300, and $500. Please note that we only offer an annual excess, which is different from a per condition or per claim excess.
Optional Extra Benefits
Some pet insurance providers offer the option to include additional benefits in your policy, such as coverage for behavioural conditions, physiotherapy, or emergency boarding. It’s important to review what’s available in the market and consider whether these additional benefits align with your pet’s specific needs.
Selecting more optional extras (if available) will increase your pet insurance premium, while opting for fewer extras can help lower the cost.
With Petsy Pet Insurance, Optional Extra Benefits are extra things you can add to your pet insurance to help cover conditions and treatments that aren’t included as standard.
Optional Extra Benefits include:
Over 80% of dogs and cats develop dental disease by the age of three. Although Petsy’s Optional Extra Benefits include coverage for Dental Illness, there’s no coverage if it is a pre-existing condition. Given pets aged three and older are likely to have pre-existing conditions of dental disease (including gingivitis, plaque/tartar and calculus), we’ve set a three year old age limit for adding Optional Extra Benefits – you cannot add Dental Illness to your cover after your pet turns 3 years old – to reduce the chance of pre-existing condition exclusion applying to your pet, and to ensure our coverage genuinely serves the interests of pet owners.
Optional Extra Benefits can only be added when the policy is initially taken out or at the time of renewal, and so the last opportunity to add Optional Extra Benefits is when the pet is two years of age.
Dental Coverage
Adding dental coverage will increase the amount you pay for pet insurance. Choosing to exclude dental coverage will reduce the pet insurance premiums. Not many pet insurance providers have dental coverage as an option. If they do, there are usually sub-limits.
Petsy is proud to be one of the few providers that offer dental coverage with no sub-limits. We offer dental coverage as part of our Optional Extra Benefits, and it is available for pets under the age of three. This coverage includes treatment for dental illnesses and diseases such as gingivitis, abscesses, and periodontal disease. It does not cover routine or elective dental procedures, such as teeth cleaning.
Vet Consultations
Some pet insurance providers automatically include vet consultations in their coverage, often with sub-limits that can restrict how much can be reimbursed.
Not many pet insurance providers will allow you to remove vet consultations from your coverage. In fact, when it comes to vet consultations, many have a sub-limit on vet consultations. If you decide to remove vet consultations, this will make your pet insurance cheaper.
There are three main reasons why we allow our policy holders to remove vet consultations. The first is that we have many vets, vet nurses and other staff who work in vet clinics as our customers, and they usually get a large discount on vet consult charges. The second is that we have a number of elderly, disability and concession card holders as our customers who also get a discount on vet consults. The third is that our pet insurance pairs well with a wellness plan that covers vet consults fees.
Yes, all registered and licensed veterinarians in Australia can work with Petsy Pet Insurance, including emergency clinics, hospitals, regional vet practices, mobile vets, specialty and referral vets and small animal vet clinics.
If you’d like the vet to submit a claim on your behalf, simply ask your vet to email a copy of the paid invoice and medical history through to [email protected]. This is the quickest way to make a claim and you’ll receive an email notification once the claim has been received and is lodged for assessment.
Steps to process your pet insurance claim:
What is a claim:
A pet insurance claim is how you apply to get reimbursed for vet bills that are covered by your policy.
If your pet unexpectedly gets sick or hurt
1. Visit a Vet: If your pet seems unwell, take them to a vet. After the visit, you’ll get an invoice that lists what treatments your pet received and how much they cost.
2. Submit Your Claim:
– You can ask your vet to email us the invoice and clinical notes directly to [email protected]
– Or, you can send us a clear photo of the paid invoice. Make sure it includes important details like the vet’s contact info, the date, and what you paid for. We’ll reach out to your vet for a copy of the clinical notes.
3. We Process Your Claim:
We’ll check your claim and ask your vet for any extra information we need.
Our team will review all the information to make sure it is covered under your policy.
If everything looks good, we’ll approve your claim and send you the money to your nominated bank account.
You can streamline your claims process by:
– requesting a pre-existing condition assessment soon after you take out the policy
– knowing what’s not covered, such as pre-existing conditions, routine check-ups, vaccinations and desexing
– having all your vet visit records and invoices ready to go
– making sure we have your current bank details for quick reimbursements
– Staying available in case we need to reach you for more information
A sub-limit, also called a “condition limit” or “per incident limit,” sets a maximum amount you can claim for specific conditions each year. Petsy offers zero sub-limits, meaning there are no additional restrictions on claims for treating certain conditions.
No, Petsy Pet Insurance does not cover regular health checks and routine vet visits. Our policy is specifically designed to help with the costs of unexpected illnesses or injuries.
Regular Health Check-Ups: Regular health check-ups, also known as routine vet check-ups, are preventative care items that can help you to maintain your pet’s overall health and well-being. These typically include services such as vaccinations, wellness exams, worming and parasite prevention. While essential for keeping your pet healthy, these routine check-ups are not covered under Petsy Pet Insurance policies, which are designed to assist with the costs associated with unexpected illnesses or injuries.
Unexpected Injuries or Illnesses: These are unexpected events where your pet gets sick or injured, requiring medical attention. If your pet experiences an unexpected injury or illness and you’re left with an expensive vet bill, Petsy Pet Insurance can reimburse you for parts of the cost of what your pet needs to get better. This includes the costs of diagnostics, procedures, and medications to treat your pet’s unexpected injuries and illnesses.
Yes, we offer dental coverage as part of our Optional Extra Benefits, but you need to apply for Optional Extra Benefits when your pet is under the age of three. This coverage includes treatment for dental illnesses and diseases such as gingivitis, abscesses, and periodontal disease. However, it does not cover routine or elective dental procedures, such as teeth cleaning.
Eligibility: Dental coverage is available for pets younger than 3 years old at the time of applying for Optional Extra Benefits.
Extensive Coverage: There are no sub-limits on treatment costs or vet expenses related to dental illnesses when selected as part of Optional Extra Benefits.
Part of a Bundle: Dental coverage is included in our Optional Extra Benefits, which also includes Specialised Therapies and Behavioural Conditions.
Pre-existing Conditions: Coverage does not apply to pre-existing conditions. Pets over three years of age are more likely to have pre-existing conditions relating to dental issues, which is why this benefit is only available for pets before they reach three years of age, at the time of applying for Optional Extra Benefits.
The exclusion periods for Optional Dental Illness:
– 14 days for pets under 1 year old
– 6 months for pets 1 year old and over
You can find the specific exclusion periods on your Certificate of Insurance.
Suite 58, Mezzanine/388 George St, Sydney NSW 2000
Petsy Pty Ltd (ABN 54 633 343 058, AR 1277359) (‘Petsy’) distributes and promotes Petsy Pet Protection Plus (formally Petsy Pet Insurance), Petsy Puppy Protection Plus and Petsy Kitten Protection Plus as an authorised representative of ThePetInsuranceCompany.com.au Pty Ltd (ABN 38 620 795 735, AFSL 536651) (‘ThePetInsuranceCompany.com.au’). ThePetInsuranceCompany.com.au is an underwriting agency acting under a binding authority as an agent for the insurer; Pacific International Insurance Pty Limited (ABN 83 169 311 193, AFSL 523921) (‘Pacific). In all aspects of arranging this product, Petsy and ThePetInsuranceCompany.com.au act as an agent of Pacific and not as your agent. Any advice contained in this email is general advice only and has been prepared without taking into account individual objectives, financial situation or needs and you should consider the appropriateness of any such advice, the Product Disclosure Statement (‘PDS’) and the Target Market Determination (‘TMD’) available via http://www.petsy.com.au or by calling 1300 952 790 before making a decision to acquire, or to continue to hold, the product. Terms, conditions, limits and exclusions apply. Please refer to the PDS.
© Copyright 2024 Petsy Pet Insurance
Specified Conditions includes:
Lumps means the protuberance or localised area of swelling or unusual growth that can occur anywhere on or in the body including tumours, warts, cysts, growths, mucoceles, haematomas and abscesses.
You can apply to reduce the 6-month exclusion period for Specified Conditions by using our request for Waiver Form. Simply take this form to your next vet visit and submit the completed form back to [email protected] within 14 days of the visit.
During the application process You will be provided with the option to include Optional Extra Benefits that cover certain conditions and Treatments which are not otherwise covered under the Policy.
The Optional Extra Benefits are:
Alternative Therapies, Behavioural Problems, and Dental Illness.
Examples of Alternative Therapies: Acupuncture, physiotherapy, hydrotherapy.
Examples of Behavioural Problems: Excessive licking, fur pulling, pacing and destructive chewing.
Examples of Dental Illnesses: Dental diseases, gingivitis, periodontal disease.