Do Work That Matters—For Pets and Their People

At Petsy, we’re on a mission to make pet insurance simpler, better, and more supportive for Aussie pet parents. But we’re not just building great cover—we’re building a team of passionate humans who genuinely care about pets, people, and making a difference.

Whether you come from a background in customer care, claims, marketing, operations, tech, or management — if you believe in doing good work for a good reason, you’ll fit right in.

Why work with us?

Who We're Looking For

We’re always on the lookout for people who:

If you’re interested in working with us, we’re always happy to hear from 
like-minded humans who want to join the Petsy pack.

Send your resume and a quick intro to [email protected]

Ready to Make a Difference?

We’re building something special here at Petsy—and we’re just getting started. If you’re excited about the idea of doing meaningful work alongside a passionate, supportive team of pet lovers, we’d love to connect.

Specified Conditions includes:

  • Cruciate ligament damage
  • Intervertebral disc disease
  • Hip dysplasia
  • Patella luxation
  • Elbow dysplasia
  • Cherry eye
  • Entropion
  • Ectropion,
  • Osteochondritis dissecans (‘OCD’)
  • Lumps

Lumps means the protuberance or localised area of swelling or unusual growth that can occur anywhere on or in the body including tumours, warts, cysts, growths, mucoceles, haematomas and abscesses.

You can apply to reduce the 6-month exclusion period for Specified Conditions by using our request for Waiver Form. Simply take this form to your next vet visit and submit the completed form back to [email protected] within 14 days of the visit.

Optional Extra Benefits

During the application process You will be provided with the option to include Optional Extra Benefits that cover certain conditions and Treatments which are not otherwise covered under the Policy.

The Optional Extra Benefits are:

Alternative Therapies, Behavioural Problems, and Dental Illness.

Examples of Alternative Therapies: Acupuncture, physiotherapy, hydrotherapy.

Examples of Behavioural Problems: Excessive licking, fur pulling, pacing and destructive chewing.

Examples of Dental Illnesses: Dental diseases, gingivitis, periodontal disease.