The service provided by Petsy has been amazing. My puppy got parvo and even with full vaccination needed 24/7care for a week until she was well enough to come back home. Once she was back home I made a claim with two days and got correspondence from the team a day after. I expected the process to take up to two weeks as it was a large claim but within five days the claim had been processed and two days later the funds were in my account. All I had to do to make my claim was provide the details of the vet and invoices if the care was complete and they would do all the work getting information from the vet. They also checked in with me a few times during this process to let me know how the claim was going and asked me how my puppy was going. I have been with Petsy for three months and they have been so much more approachable than my previous insurer. Their policy is the same price of my previous policy but covers two dogs while my previous policy only covered the one. I wish I had been with Petsy earlier as my other cavoodle needed to have dental surgery on some adult teeth and my current policy would have covered this when my old insurer did not. They also provide a Pre-existing assessment for all pets that helps to outline what vet costs will or won’t be deductible based on their prior vet history. They are also open to updating information when some existing vet notes change, such as a dog no longer eating poop! My amazing experience with Petsy has made me speak highly of them to everyone who has heard about my poor puppy getting sick and I recommend them to anyone who has a pet.
Phoebe, July 24
My chosen policy was easy to set up and claims are super quick and simple to lodge. My latest pet insurance claim was processed in less than 24 hours and staff are always super friendly and helpful. Sharon sent me a follow up message informing me of the outcome of my claim and asking how my pet was doing which I really appreciated. 🙂
Emily, July 2024
We lodged a claim for our puppy who, unbeknownst to us, swallowed 3 rocks and required surgery to removed them. Petsy were brilliant in their communication and timely in their response to our claim. Very happy with their service. The follow up call afterwards to check on Luna was much appreciated.
John, August 2024
Protect your furry friend with just a few clicks! Get a fast and free pet insurance quote tailored to your needs today.
There’s no surprise why Petsy is one of Australia’s fastest growing and most loved pet insurers.
We all want to have the peace of mind knowing that our furry bundle of joy is able to receive required veterinary treatment if things don’t go to plan.
With Petsy Puppy Protection Plus, you can choose an annual limit up to $30,000 to help cover eligible vet costs if your puppy runs into an unexpected mishap resulting in an injury or illness. No sub-limits or hidden costs
Pet insurance can help to reimburse you for eligible vet costs if your puppy unexpectedly gets injured as a result of an accident or if they suffer an illness.
Having pet insurance can reduce the financial impact that can come with high veterinary costs. Receive 80% or 90% back on eligible vet costs based on your level of cover and after your annual excess.
It’s no secret that puppies love exploring the world around them and testing their limits. If your puppy accidentally breaks a bone, or unexpectedly find themselves in a pickle whilst scouting their new surroundings, having pet insurance can help to cover some of the cost for critical veterinary treatment they need without money being the deciding factor.
Puppy Protection Plus is only available for puppies that join Petsy before their first birthday. If your puppy is 1 year or older, please see Petsy Pet Protection Plus.
No two puppies are ever the same. Instead of picking a pre-packaged plan and hoping you fall into one of the buckets, customise your Petsy Pet Insurance policy so it’s right for you and your puppy Our policy is customisable and you’ll be able to tailor the level of coverage, based on your preferences for the Benefit Percentage, Annual Limit, Annual Excess, whether or not you’d like Optional Extra Benefits (if your pet is less than 3 years old) and whether or not you’d like to include costs of Vet Consultations for your cover.
Fast-track future claims by completing a pre-existing condition assessment upfront when you start your coverage. Once you’ve had your first vet visit, let us know and we’ll collect your pet’s medical history upfront. We’ll also let you know whether there are any pre-existing conditions noted in their medical history that might affect your ongoing coverage.
Petsy Pet Insurance works with all licensed vets in Australia (that’s over 12,000) so you can pick the vet that works for you.
Claims are quick and easy and can be submitted quickly from anywhere in Australia, plus they can be submitted directly by your vet for added convenience.
Approved claims are paid directly into your nominated bank account.
Our quotes are customisable and you can tailor your policy by choosing from the following options on a Petsy Pet Insurance policy:
Starting early has its perks. If you insure your pet while your pet is between 6 weeks and 6 months of age, we’ll increase your annual limit by 20% for the life of the policy, at no extra cost. For pets starting between 6 months and 1 year of age, we’ll top up the annual limit by 10% at no extra cost.
Enjoy a 20% bonus on your annual limit, at no extra cost.
We’re offering a 10% bonus on your annual limit, at no extra cost.
Plus, optional cover available for pets younger than 3 years old at the time of application
*Exclusions apply. Please see the Product Disclosure Statement for more details.
Petsy Pet Insurance covers a lot, but it’s important to understand what’s not covered, such as:
Routine and preventive care such as vaccinations, desexing, and regular health check-ups aren’t covered.
Any signs or symptoms of an illness or health issue your pet shows before the exclusion period is over are considered pre-existing conditions and won’t be covered.
If your pet has a pre-existing condition and one side shows signs before the exclusion period ends, the other side won’t be covered if it later affects the other side.
Breeding-related costs, experimental treatments and general exclusions aren’t covered
Multi Award Winning
Petsy Pet Insurance stands out with award-winning, highly rated coverage designed with your pet’s needs in mind. We offer extensive coverage that puts your pet’s well-being first, including medical emergencies, cancer, hip issues, optional dental, and other expensive treatments. Enjoy no sub-limits on specific conditions or treatments, customisable policies, and flexible annual excess options, including zero excess (not per condition or per claim like some others).
Plus, with friendly support from our Australia-based team and a generous annual limit of up to $30,000, you can be confident your pet can receive the care they need. Join before your pet’s first birthday to receive a special annual limit bonus of up to $30,000.
Rest easy knowing that your next anxious emergency vet visit isn’t going to cost you an arm and a paw
No offshore call centres, only Australian based pet insurance specialists to support you and your pet.
All we do is pet insurance, so you can rest easy knowing your pet insurance experience will be a walk in the park.
Petsy Pet Insurance provides ongoing coverage for accidents and illnesses. The cover can continue for the rest of your pet’s life as long as you continue to renew it year on year.
No sub limits on your coverage, even for commonly expensive treatments like dental illness, cruciate ligament damage, IVDD, and hip dysplasia.
We won’t decrease your coverage as your pet gets older, even if they develop chronic conditions or require ongoing treatment
Finalists in Finder’s 2023 Pet Insurance Awards – Finder experts compared 25+ policies, 190+ features and got over 700 quotes to help find the best pet insurance products of 2023. Petsy Pet Insurance awarded Highly Commended for both value and comprehensive categories.
Choose from zero excess or other annual excess options (not a per condition or per claim excess like some others).
Make monthly payments by direct debit or credit card. Plus, no cancellation fees.
We’re corporate partners to charities like the National Breast Cancer Foundation and Livin.org, and we’re also big on supporting local businesses and giving back to animal welfare.
Meet our furfam!
Join the thousands of Aussie pet owners taking the step to protect their pet’s future with cover you can count on.
If your puppy gets sick or hurt, puppy insurance coverage can help to reimburse you for treatment costs. Petsy Pet Insurance offers extensive coverage and pays back up to eligible 90% of vet bills.
With the cost of living rising and veterinary medicine improving (but getting more expensive), it’s more important than ever to be prepared. Petsy Pet Insurance can help to provide protection against these rising costs so you can focus on what really matters—caring for your pet.
From allergies to gastro or accidentally swallowing things they shouldn’t, Petsy Pet Insurance offers a wide range of coverage for puppies. As a pet parent, this can help to give your puppy the care they need, without the financial stress of paying for expensive vet bills.
With Petsy we can help relieve some of the financial strain and cover up to 90% of eligible vet bills
Petsy helped (Maggie and Mey) pay $11,802.48 of vet costs for FIP.
Petsy Paid amounts are based on the actual policy options chosen by customers in each case with no sub-limits on claimable conditions. We deduct the chosen annual excess then cover 80% or 90% of the eligible costs for conditions.
Vet Description | Price |
Lymphosarcoma, hip, dysplasia, tumour | $12,890.67 |
Petsy Paid | $11,601.26 |
Vet Description | Price |
Snake bite | $5,680.06 |
Petsy Paid | $4,144.05 |
Vet Description | Price |
Bite wound | $7,352.15 |
Petsy Paid | $6,616.93 |
Vet Description | Price |
Gastro | $14,820.38 |
Petsy Paid | $11,856.31 |
Vet Description | Price |
Skin conditions | $2,818.62 |
Petsy Paid | $2,134.89 |
Vet Description | Price |
Fractured Spine | $6,880.29 |
Petsy Paid | $5,504.23 |
With Petsy Pet Insurance, you won’t have to choose between your wallet and your best friend. It’s simple to give your dog the care they need for a long, healthy, and happy life.
Start coverage from 6 weeks old all the way through to their senior years. As long as you start a policy before your pet is 9 years old, we can provide ongoing protection as they age.
We’ve helped tons of dog parents pay for the best treatment for their puppies. See real examples of how Petsy Pet Insurance helped dogs and their parents pay for vet bills.
Suite 58, Mezzanine/388 George St, Sydney NSW 2000
Petsy Pty Ltd (ABN 54 633 343 058, AR 1277359) (‘Petsy’) distributes and promotes Petsy Pet Protection Plus (formally Petsy Pet Insurance), Petsy Puppy Protection Plus and Petsy Kitten Protection Plus as an authorised representative of ThePetInsuranceCompany.com.au Pty Ltd (ABN 38 620 795 735, AFSL 536651) (‘ThePetInsuranceCompany.com.au’). ThePetInsuranceCompany.com.au is an underwriting agency acting under a binding authority as an agent for the insurer; Pacific International Insurance Pty Limited (ABN 83 169 311 193, AFSL 523921) (‘Pacific). In all aspects of arranging this product, Petsy and ThePetInsuranceCompany.com.au act as an agent of Pacific and not as your agent. Any advice contained in this email is general advice only and has been prepared without taking into account individual objectives, financial situation or needs and you should consider the appropriateness of any such advice, the Product Disclosure Statement (‘PDS’) and the Target Market Determination (‘TMD’) available via http://www.petsy.com.au or by calling 1300 952 790 before making a decision to acquire, or to continue to hold, the product. Terms, conditions, limits and exclusions apply. Please refer to the PDS.
© Copyright 2024 Petsy Pet Insurance
Specified Conditions includes:
Lumps means the protuberance or localised area of swelling or unusual growth that can occur anywhere on or in the body including tumours, warts, cysts, growths, mucoceles, haematomas and abscesses.
You can apply to reduce the 6-month exclusion period for Specified Conditions by using our request for Waiver Form. Simply take this form to your next vet visit and submit the completed form back to [email protected] within 14 days of the visit.
During the application process You will be provided with the option to include Optional Extra Benefits that cover certain conditions and Treatments which are not otherwise covered under the Policy.
The Optional Extra Benefits are:
Alternative Therapies, Behavioural Problems, and Dental Illness.
Examples of Alternative Therapies: Acupuncture, physiotherapy, hydrotherapy.
Examples of Behavioural Problems: Excessive licking, fur pulling, pacing and destructive chewing.
Examples of Dental Illnesses: Dental diseases, gingivitis, periodontal disease.