Pet Insurance.
Protecting who you love coming home to.

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Loved by pet owners Australia wide.

If I was able to give ten stars here I would. They have helped us since we started, as we knew nothing about pet insurance. Since the real children moved out we now have "Fur Children" as they say. We are proudly with an Australian business who cares, the even went as far as following up for us and always ask how our pets are going? Isn't that different? Highly recommended.

Rachel C - March 2022

I have found Petsy really reliable, they communicate well and they want what’s best for you and your pet.

 

Kaitlin Mason - December 2021

Amazing service and caring people. Couldn't speak more highly of the company and people. Just love our fur babies and they made it so easy for us to have peace of mind that our babies our cared for and protected if anything should ever happen. Seriously can not speak more highly of them. Definitely recommend to everyone 🙂

 

Samantha Ortado - March 2021

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By proceeding to obtain a quote you agree that you understand and accept the Website Terms & ConditionsFinancial Services GuidePrivacy Policy and agree to our use of cookies. We may pay referral fees or benefits to individuals or organisations that refer new customers to Petsy. You agree that Petsy may contact you about the services it provides.

Petsy Pty Ltd (ABN 54 633 343 058, AR 1277359) (‘Petsy’) distributes and promotes Petsy Pet Insurance as an authorised representative of Blend Insurance Solutions Pty Ltd (ABN 47 617 346 353, AFSL 500768). (‘Blend’). Blend is an underwriting agency acting under a binding authority as agent for the insurer, the Australia branch of Allied World Assurance Company, Ltd (ABN 54 163 304 907) (‘Allied World’).

Petsy Pet Insurance is issued and administered by Knose Financial Services Pty Ltd (ABN 38 620 795 735, AR 1275755) (‘Knose’). In all aspects of arranging this product, Blend, Petsy and Knose act as agents of Allied World and not as your agent. Allied World does not hold an Australian Financial Services Licence (“AFSL”) and save for underwriting any new, altered or renewed Petsy Pet Insurance policy administered, issued or otherwise arranged by Blend or Knose, for which an exemption applies, does not provide any licenced financial services. Allied World does not provide any claims handling and settlement services in relation to claims made under any policy issued.

Any advice provided in this website is general advice only and has been prepared without taking account of individual objectives, financial situation or needs. Having regard to these, you should consider the appropriateness of this advice, the Product Disclosure Statement (PDS)Financial Services Guide (‘FSG’) and the Target Market Determination (‘TMD’) available at www.petsy.com.au or by calling 1300 952 790 before deciding to acquire, or to continue to hold, this product. Terms, conditions, limits and exclusions apply. Please refer to the PDSTMD and FSG for more details.

We help to protect Aussie Dogs & Cats

Over 6 weeks and under 9 years old

Powered by Aussie Pet Owners

Our Top Level of Cover

$25,000
Annual
Benefit Limit

One of the highest limits around

90% Benefit Percentage

Get reimbursed up to 90% of eligible vet costs

$0 Annual Excess

No amount to be met before calculating benefit

Optional Extra Benefits included: Alternative Therapies, Behavioural Problems and Dental Illness

Build-Your-Own

Enjoy the freedom to customise your cover to suit you and your pet

$10,000 or $25,000
Annual Limit

80% or 90%
Benefit Percentage

$0 or $150
Annual Excess

Decide whether to include Optional Extra Benefits: Alternative Therapies, Behavioural Problems, and Dental Illness.

or

Petsy Pet Insurance may provide you peace of mind when the unexpected happens

What is Pet Insurance?

Glad you asked! Petsy Pet insurance is a policy that reimburses vet costs you incur for the treatment of your pet if they suffer an unexpected injury or illness (provided these occur after any applicable waiting period has ended).

Whilst having Petsy Pet Insurance doesn’t make an illness or injury go away, it does soften the financial impact and may make it easier for you to access veterinary care for your pet without money being the sole deciding factor.

Petsy Pet insurance covers a wide range of conditions/illnesses from ear infections to diabetes, all the way through to cancer treatment and the cost of x-rays and surgery if for example, your pet has gastrointestinal problems. Your Petsy Pet Insurance policy may come in handy if your pet accidentally breaks a bone or is hurt by a car, or if they accidentally eat something dangerous, they shouldn’t have.

It’s important to protect the ones that are important to you, and no-one wants to be in a position where they are unable to meet the veterinary cost for their pet following an unexpected incident. Having Petsy Pet Insurance can mean that you and your furry friend can have peace of mind, even when life gets tough, and things don’t go as planned.

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How it works

You get to see a summary of cover when you start your quote.
You’ll also be able to tailor the level of cover based on available options for things such as the Benefit Percentage and Annual Excess and well as preferred start date.
After payment, you'll receive a confirmation of cover and your policy documents by email.

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1
Select our top level of cover or customise
2
Fill in an application and have your furry friend covered from midnight on your selected start date
3
For accepted claims, get reimbursed for a portion of eligible Vet Costs for the Treatment of an unexpected Injury or Illness

What the policy covers

In the event of an unexpected injury or illness, the policy covers eligible vet costs for treatment. So, if your pet ate something toxic or dangerous, you will be covered for the cost of required medicine and/or surgery provided by a vet to treat your pet.

Treatment means the necessary medical care provided to Your Pet by or under the supervision of a Vet to relieve or cure an Illness or Injury.

It may include but not limited to reasonable and customary hospitalisation, surgery, x-rays, medication, diagnostic tests, nursing and other care and procedures.

Examples of Accidental Injuries
  • Injuries due to a motor vehicle accident
  • Ingestion of foreign objects
  • Fractures
  • Poisoning
  • Bite wound or fight wound abscesses
Examples of Illness:
  • Skin, Ear and Eye Conditions
  • Hip Dysplasia
  • Cruciate Ligament Conditions
  • Intervertebral Disc Disease
  • Cancer

What the policy doesn’t cover

Petsy Pet Insurance is designed to provide cover for the vet costs of treatment that is required to relieve or cure an unexpected illness or injury.

Pre-existing Conditions

Treatment of conditions that have occurred, have shown signs or symptoms and/or you knew about the condition (or a reasonable person in the circumstances could be expected to have known) prior to purchasing your policy or during an applicable waiting period are considered Pre-existing Conditions, and are not covered.

Made for the unexpected

Preventative and routine items & treatments, such as general check-ups and vaccinations, things you would expect to do in order to keep your pet healthy, and elective procedures (including desexing) are not covered.

Waiting Periods apply

A waiting period is the amount of time during which no benefit is payable under the policy and this means you cannot claim for vet costs for treatment your pet receives in relation to an illness or injury which occurs during a waiting period. In addition any condition that occurs, has shown signs or symptoms and/or you come to know about it during a waiting period, will meet the definition of a Pre-existing Condition and will therefore be excluded from your cover.

Waiting periods apply from the time your policy starts, even if you have decided to switch to Petsy Pet Insurance from another provider’s pet insurance policy, and also if you upgrade your level of cover with Petsy.

The current waiting periods are:

There are over 12,000 registered vets in Australia. With Petsy Pet Insurance, you can choose your own vet.

Got a favourite vet?

Too easy, with Petsy Pet Insurance you can use any registered vet that works for you.

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About Petsy
the pet people.

Protecting Aussie Pets

Petsy was founded to help protect Aussie pets. Our policy is customizable, comprehensive and may help to reimburse you for vet costs for treatment when unexpected accidental injuries and illnesses strike.

We’re pet specific

At Petsy, we understand how important our customers' pets are to them. We’re an Australian owned and made brand specialising in pet insurance which can help lessen the financial impact to treat your pets due to life's unexpected dangers.

We care

We’re in constant communication with real pet owners, vets, breeders and animal rescues and shelters. We also partner with local businesses and give back to causes close to our heart.

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Good to know

Claims processing time

Claims take approximately 5 business days to get assessed once all the documentation required has been submitted by you and/or your vet. Once the claim is approved, we’ll ensure you are reimbursed directly into your nominated account.

Medical history

When we conduct the assessment of your first claim under the policy, we will also arrange for a full assessment of your pet’s medical history and share this with you.

Inclusions and Exclusions

It's important you take the time to understand the cover available under the policy. Terms, conditions, limits and exclusions apply, refer to the Product Disclosure Statement and Policy Wording, and get in touch if you’ve got any questions.

You’re in good paws

Peace of mind

Rest easy knowing that your next anxious emergency vet visit isn’t going to cost you an arm and a paw.

Australian team

A dedicated Australian customer service team taking excellent care of our fellow Aussie pet owners.

Lifelong protection

Renewal of your policy will not be refused, due to the claims you have made or if your pet has developed chronic conditions, as long as You continue to pay Your Premium when it falls due, meet the conditions of cover, and the product is still available

No sub limits, no hidden fees

Our policy has no sub limits or hidden fees. Nice hey?

We give a

Good for you
Good for your pet
Good for the planet

We’re committed to sustainable practices and where possible, are paperless and use compostable materials. We’re also big on supporting local businesses, giving back to our community and causes close to our heart.

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Animals
In Charge

Our friends at Animals In Charge make beautiful, durable products that are kind to the environment. Their products use recycled, salvaged and natural materials to ensure the most minimal impact on our Earth, plus $1 from every sale is donated to animal rescue and rehabilitation. Together we offer exclusive product promotions held throughout the year including customised pet tags, compostable poo bags made from plants not plastic, and more.

The National Breast Cancer Foundation

The National Breast Cancer Foundation (NBCF) is Australia’s leading national body funding game-changing breast cancer research. As a corporate partner, we not only help to provide vital funds for research, but also support the National Breast Cancer Foundation in other ways such as payroll giving, gifts in kind, pink products and personalised cause-related marketing campaigns in support of their mission to reach Zero Deaths from breast cancer by 2030.

LIVIN

Proudly an Australian business that is mental health aware and a partner of LIVIN. LIVIN is a non-profit mental health organisation that was founded in 2013, with a vision to break the stigma of mental health and improve people’s mental health through early intervention and prevention initiatives. LIVIN empowers people to speak up because It Ain’t Weak To Speak®.

No one likes a cat-astrophe

Were you aware that vet bills and examination fees can creep up quickly after an illness or emergency?

Cancer treatment that includes removing tumours can cost up to $15,000; even diabetes medication can cost you $1,200 a year.

Insurance is the one thing we pay for that we hope we never need to use. But when needed, pet owners are relieved to have it.

Pet Insurance can play an important role in helping you support your pet with the care that they need if something unexpectedly goes wrong.

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How to make a claim

Lodging your claim is quick and easy and your vet can do it for you.

Here’s an overview of the claim process.

Paperless Claim Lodgement
  1. Log into your Petsy Portal from any device
  2. Select the Pet’s policy if you have more than one
  3. Select “New Claim”
  4. Upload or take a photo of your paid invoice and answer the questions
  5. Click submit and you’re done!
 
Vet claim lodgement
Ask your vet to email a copy of the invoice and clinical notes to: [email protected]
Download the Product Disclosure Statement
Download

Optional Extra Benefits

During the application process You will be provided with the option to include Optional Extra Benefits that cover certain conditions and Treatments which are not otherwise covered under the Policy.

 

The Optional Extra Benefits are:

Alternative Therapies, Behavioural Problems, and Dental Illness.

 

Examples of Alternative Therapies: Acupuncture, physiotherapy, hydrotherapy

Examples of Behavioural Problems: Excessive licking, fur pulling, pacing and destructive

chewing.

Examples of Dental Illnesses: Dental diseases, gingivitis, periodontal disease.