About us.

Here at Petsy, we’re a little on the pet crazy side but we wouldn’t have it any other way.

Pets make people happier and healthier and luckily, Australia is one of the most pet-friendly nations in the world. More than half of all Aussies choose to share their lives and homes with their amazing furry companions, and this includes a whopping 4.8 million dogs and 3.9 million cats!

Currently, 9 out of 10 of these companion pets in Australia are NOT insured,* yet a third of all cats and nearly half of all the dogs in Australia suffer from some form of health hiccup.^

We’re no superheroes but we seriously believe this needs to change. So, we launched Petsy and our mission begins.

The world of pets has changed in recent years with more animals moving inside to share our homes and lives and becoming not only our fur babies but playing a very important part of the modern-day family. Our role as a pet parent has also changed and owning a pet means that you are responsible for your pet’s nutrition, lifestyle and medical care for their entire lives.

With the exponential advances in veterinary science and medicine, pet owners now have the option to seek specialist treatment and the best possible care should their pet need it during their lifetime. However, these major advances in technology don’t come without costs and this is where pet insurance comes in.

Pet Insurance plays an important role in making sure that your pets can receive the care that they need if something unexpectedly goes wrong. We don’t ever want a pet owner to have to choose between finances and the well-being of their pet and pet insurance helps to provide pet owners with both financial and emotional peace of mind.

Whilst there are a lot of things in life we can’t control, we like to focus on the things that we can and making sure that the ones you love are protected when it counts is one of them.

The future of pets is exciting and we’re thrilled to be part of the change to keep them happier and healthier for longer.

If you’d like to get in touch or say hello, send us an email at:
[email protected]

* Source: Roy Morgan Single Source (Australia). 12 months ended March 2018 ^ Based on PetSure Demographic pres data

Get in touch.

 

The bit we have to say:
Pet Insurance is issued by The Hollard Insurance Company Pty Ltd (ACN 090 584 473; AFSL 241436) (Hollard); distributed by Pet Insurance Pty Ltd (ACN 607 160 930; AR 1234944) (PIPL) and PIPL’s authorised distribution partners (including Platform Ventures Pty Ltd (ABN 626 745 177; AR 001266101) (Ventures) under the PETSY brand); and administered by PetSure (Australia) Pty Ltd (ACN 075 949 923; AFSL 420183) (PetSure). PIPL and Petsy are authorised representatives of PetSure. PIPL and PIPL’s authorised distribution partners (including Ventures) will receive a commission which is a percentage of the premium paid to Hollard and PetSure may receive a portion of the underwriting profit, if any – ask PetSure for more details.

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Dog Cover.

Highest dog cover Dog cover Puppy cover Basic dog cover
Feature Vet Select Accident & Illness Accidental Injury Accident & Illness Accidental Injury Vet Basic
Entry Age Older than 8 weeks and younger than 5 years Older than 6 months and younger than 9 years From 6 months Older than 8 weeks and younger than 6 months Older than 8 weeks and younger than 6 months Older than 8 weeks and youger than 5 years
Excess $0 $0 $0 $0 $0 $0
Benefit Percentage 8 weeks and younger than 8 years 100% 80% 80% 80% 80% 90%
Benefit Percentage 8 years and over 65% 80% 80% 80% 80% 65%
Annual Benefit Limit $25,000 $10,000 $10,000 $10,000 $8,000 $6,000
Per Condition Limits (annual) Annual benefit limits vary for each listed item - please refer to your
Policy Schedule..
Paralysis ticks: $1,000 annual Sub-limit Skin Conditions: $500 annual Sub-limit Cruciate Ligament Conditions: $2,600* annual Sub-limit Paralysis ticks: $1,500 annual Sub-limit Cruciate Ligament Conditions: $2,600* annual Sub-limit Paralysis ticks: $1,000 annual Sub-limit Skin Conditions: $500 annual Sub-limit Cruciate Ligament Conditions: $2,600* annual Sub-limit Paralysis ticks: $1,500 annual Sub-limit Cruciate Ligament Conditions: $2,600* annual Sub-limit $1,000 Annual Condition Limit applies to each Condition you claim
Covers Accidental Injuries
Covers Illnesses
Consultation Fees
$300 annual Sub-limit $300 annual Sub-limit $300 annual Sub-limit $300 annual Sub-limit
Cruciate Ligament Conditions
Cancer Treatment
Emergency Boarding (annual limit) $500 $1,000 $500 $1,000 $500 $1,000
Dental Illness Treatment
Behavioural and anxiety conditions
Alternative and complementary treatments
Prescription diets
Waiting Periods 20 days for Illnesses, Behavioural Conditions, Prescription Diets and Alternative and Complementary Treatment, 6 months for cruciate ligament conditions and dental conditions 30 days for Illnesses 6 months for cruciate ligament conditions 30 days for the following:
  • ingestion of foreign object
  • tick paralysis
  • heat stroke
  • gastric dilatation-volvulus
  • trauma induced respiratory impairment
  • traumatic spinal disc rupture
  • torn nail
  • poisoning
  • embedded grass seed
  • soft tissue injury
  • eye trauma
6 months for cruciate ligament conditions
30 days for Illnesses 6 months for cruciate ligament conditions 30 days for the following:
  • ingestion of foreign object
  • tick paralysis
  • heat stroke
  • gastric dilatation-volvulus
  • trauma induced respiratory impairment
  • traumatic spinal disc rupture
  • torn nail
  • poisoning
  • embedded grass seed
  • soft tissue injury
  • eye trauma
6 months for cruciate ligament conditions
30 days for Illnesses
*You may be eligible for a higher limit and if so, this will be specified in your certificate of insurance.
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  • Highest dog cover
    • Vet Select
      Entry Age
      older than 8 weeks and younger than 5 years
      Excess
      $0
      Benefit % 8 weeks and younger than 8 years
      100%
      Benefit % 8 years and over
      65%
      Annual Benefit Limit
      $25,000
      Per Condition Limits (annual)
      Annual benefit limits vary for each listed item - please refer to your
      Policy Schedule.
      Covers Accidental Injuries
      Covers Illnesses
      Consultation Fees
      Cruciate Ligament Conditions
      Cancer Treatment
      Cancer Treatment
      $500
      Dental Illness Treatment
      Behavioural and anxiety conditions
      Alternative and complementary treatments
      Prescription diets
      Waiting Periods
      20 days for Illnesses, Behavioural Conditions, Prescription Diets and Alternative and Complementary Treatment, 6 months for cruciate ligament conditions and dental conditions
      *You may be eligible for a higher limit and if so, this will be specified in your certificate of insurance.
  • Dog cover
    • Accident & Illness
      Entry Age
      Older than 6 months and younger than 9 years
      Excess
      $0
      Benefit % 8 weeks and younger than 8 years
      80%
      Benefit % 8 years and over
      80%
      Annual Benefit Limit
      $10 000
      Per Condition Limits (annual)
      Paralysis ticks: $1,000 annual Sub-limit Skin Conditions: $500 annual Sub-limit Cruciate Ligament Conditions: $2,600* annual Sub-limit
      Covers Accidental Injuries
      Covers Illnesses
      Consultation Fees
      $300 annual Sub-limit
      Cruciate Ligament Conditions
      Cancer Treatment
      Emergency Boarding (annual limit)
      $1,000
      Dental Illness Treatment
      Behavioural and anxiety conditions
      Alternative and complementary treatments
      Prescription diets
      Waiting Periods
      30 days for Illnesses 6 months for cruciate ligament conditions
      *You may be eligible for a higher limit and if so, this will be specified in your certificate of insurance.
    • Accidental Injury
      Entry Age
      From 6 months
      Excess
      $0
      Benefit % 8 weeks and younger than 8 years
      80%
      Benefit % 8 years and over
      80%
      Annual Benefit Limit
      $10,000
      Per Condition Limits (annual)
      Paralysis ticks: $1,500 annual Sub-limit Cruciate Ligament Conditions: $2,600* annual Sub-limit
      Covers Accidental Injuries
      Covers Illnesses
      Consultation Fees
      $300 annual Sub-limit
      Cruciate Ligament Conditions
      Cancer Treatment
      Emergency Boarding (annual limit)
      $500
      Dental Illness Treatment
      Behavioural and anxiety conditions
      Alternative and complementary treatments
      Prescription diets
      Waiting Periods
      30 days for the following:
      • ingestion of foreign object
      • tick paralysis
      • heat stroke
      • gastric dilatation-volvulus
      • trauma induced respiratory impairment
      • traumatic spinal disc rupture
      • torn nail
      • poisoning
      • embedded grass seed
      • soft tissue injury
      • eye trauma
      6 months for cruciate ligament conditions
      *You may be eligible for a higher limit and if so, this will be specified in your certificate of insurance.
  • Puppy cover
    • Accident & Illness
      Entry Age
      Older than 8 weeks and younger than 6 months
      Excess
      $0
      Benefit % 8 weeks and younger than 8 years
      80%
      Benefit % 8 years and over
      80%
      Annual Benefit Limit
      $10,000
      Per Condition Limits (annual)
      Paralysis ticks: $1,000 annual Sub-limit Skin Conditions: $500 annual Sub-limit Cruciate Ligament Conditions: $2,600* annual Sub-limit
      Covers Accidental Injuries
      Covers Illnesses
      Consultation Fees
      $300 annual Sub-limit
      Cruciate Ligament Conditions
      Cancer Treatment
      Emergency Boarding (annual limit)
      $1000
      Dental Illness Treatment
      Behavioural and anxiety conditions
      Alternative and complementary treatments
      Prescription diets
      Waiting Periods
      30 days for Illnesses 6 months for cruciate ligament conditions
      *You may be eligible for a higher limit and if so, this will be specified in your certificate of insurance.
    • Accidental Injury
      Entry Age
      Older than 8 weeks and younger than 6 months
      Excess
      $0
      Benefit % 8 weeks and younger than 8 years
      80%
      Benefit % 8 years and over
      80%
      Annual Benefit Limit
      $8,000
      Per Condition Limits (annual)
      Paralysis ticks: $1,500 annual Sub-limit Cruciate Ligament Conditions: $2,600* annual Sub-limit
      Covers Accidental Injuries
      Covers Illnesses
      Consultation Fees
      $300 annual Sub-limit
      Cruciate Ligament Conditions
      Cancer Treatment
      Emergency Boarding (annual limit)
      $500
      Dental Illness Treatment
      Behavioural and anxiety conditions
      Alternative and complementary treatments
      Prescription diets
      Waiting Periods
      30 days for the following:
      • ingestion of foreign object
      • tick paralysis
      • heat stroke
      • gastric dilatation-volvulus
      • trauma induced respiratory impairment
      • traumatic spinal disc rupture
      • torn nail
      • poisoning
      • embedded grass seed
      • soft tissue injury
      • eye trauma
      6 months for cruciate ligament conditions
      *You may be eligible for a higher limit and if so, this will be specified in your certificate of insurance.
  • Basic Dog cover
    • Vet Basic
      Entry Age
      Older than 8 weeks and youger than 5 years
      Excess
      $0
      Benefit % 8 weeks and younger than 8 years
      90%
      Benefit % 8 years and over
      65%
      Annual Benefit Limit
      $6,000
      Per Condition Limits (annual)
      $1,000 Annual Condition Limit applies to each Condition you claim
      Covers Accidental Injuries
      Covers Illnesses
      Consultation Fees
      Cruciate Ligament Conditions
      Cancer Treatment
      Emergency Boarding (annual limit)
      $1000
      Dental Illness Treatment
      Behavioural and anxiety conditions
      Alternative and complementary treatments
      Prescription diets
      Waiting Periods
      30 days for Illnesses
      *You may be eligible for a higher limit and if so, this will be specified in your certificate of insurance.
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