Adopted Dogs and Cats

Protect your pet with our simple,
comprehensive cover.

  • Up to $25,000 annual limit
  • No sub-limits
  • $0 annual excess available

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Our furry friends

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Pet insurance quote.

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By providing your email to us, you will be able to save your quote for later and retrieve your quote.

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By proceeding to obtain a quote you agree that you understand and accept the Website Terms & ConditionsFinancial Services GuidePrivacy Policy and agree to our use of cookies. We may pay referral fees or benefits to individuals or organisations that refer new customers to Petsy. You agree that Petsy may contact you about the services it provides.

Petsy Pty Ltd (ABN 54 633 343 058, AR 1277359) (‘Petsy’) distributes and promotes Petsy Pet Insurance as an authorised representative of Blend Insurance Solutions Pty Ltd (ABN 47 617 346 353, AFSL 500768). (‘Blend’). Blend is an underwriting agency acting under a binding authority as agent for the insurer, the Australia branch of Allied World Assurance Company, Ltd (ABN 54 163 304 907) (‘Allied World’).

Petsy Pet Insurance is issued and administered by Knose Financial Services Pty Ltd (ABN 38 620 795 735, AR 1275755) (‘Knose’). In all aspects of arranging this product, Blend, Petsy and Knose act as agents of Allied World and not as your agent. Allied World does not hold an Australian Financial Services Licence (“AFSL”) and save for underwriting any new, altered or renewed Petsy Pet Insurance policy administered, issued or otherwise arranged by Blend or Knose, for which an exemption applies, does not provide any licenced financial services. Allied World does not provide any claims handling and settlement services in relation to claims made under any policy issued.

Any advice provided in this website is general advice only and has been prepared without taking account of individual objectives, financial situation or needs. Having regard to these, you should consider the appropriateness of this advice, the Product Disclosure Statement (PDS)Financial Services Guide (‘FSG’) and the Target Market Determination (‘TMD’) available at www.petsy.com.au or by calling 1300 952 790 before deciding to acquire, or to continue to hold, this product. Terms, conditions, limits and exclusions apply. Please refer to the PDSTMD and FSG for more details.

Loved by pet owners Australia wide.

We had been recommended Petsy by some friends and now we do that same recommending. Great service. We will continue to recommend to others as they have been fantastic for us.

Jason Peterson - October 2021

I have found Petsy really reliable, they communicate well and they want what’s best for you and your pet.

Kaitlin Mason - December 2021

Amazing service and caring people. Couldn't speak more highly of the company and people. Just love our fur babies and they made it so easy for us to have peace of mind that our babies our cared for and protected if anything should ever happen. Seriously can not speak more highly of them. Definitely recommend to everyone 🙂

Samantha Ortado - March 2021

Why insure with Petsy Pet insurance?

 

Fast and simple

Fill in an application and have your pet covered from midnight on your selected start date, waiting periods apply

Comprehensive cover with optional benefits

Cover for injury and illness with the option to include dental illness, alternative therapies and behavioural problems

Flexible options

Enjoy the freedom to customise cover to suit you and your pet

What’s covered and what’s not?

A Petsy Pet Insurance policy is designed to provide cover for a portion (80% or 90%) of the cost of necessary treatment provided to your pet by, or under the supervision of, a vet to relieve or cure an illness or injury. This may include, but is not limited to, hospitalisation, surgery, x-rays, medication, diagnostic tests, nursing and other care and procedures.

There are waiting periods applicable to different conditions and there are some conditions/illnesses that are not included as standard, but you have an option of including them in your cover. View Optional Extra Benefits.

To help you better understand the coverage, we’ve created the following table to show the types of conditions/illnesses covered where they are not a pre-existing condition, don’t occur during an applicable waiting period and subject to determining if there are any other exclusions applicable.

What’s covered and what’s not?

A Petsy Pet Insurance policy is designed to provide cover for a portion (80% or 90%) of the cost of necessary treatment provided to your pet by, or under the supervision of, a vet to relieve or cure an illness or injury. This may include, but is not limited to, hospitalisation, surgery, x-rays, medication, diagnostic tests, nursing and other care and procedures.

There are waiting periods applicable to different conditions and there are some conditions/illnesses that are not included as standard, but you have an option of including them in your cover. View Optional Extra Benefits.

To help you better understand the coverage, we’ve created the following table to show the types of conditions/illnesses covered where they are not a pre-existing condition, don’t occur during an applicable waiting period and subject to determining if there are any other exclusions applicable.

Conditions & perils covered include:[1]

Injuries:

Illnesses:

Additional cover:

Necessary treatments and diagnostics
for an Injury or Illness [3]

Does not cover preventative & elective health care:

Specific exclusions:

  • [1] Unless it is a pre-existing condition, or it arises during an applicable waiting period. Refer to the PDS and Understanding Pre-Existing Conditions
  • [2] If you are unexpectedly hospitalised for four or more consecutive days and it is necessary for your pet to board at a licensed kennel or cattery, for a period of up to 30 days. See the PDS for details.
  • [3] Paid as part of treatment by or under supervision of your vet if your pet suffers an injury due to an accident or suffers an illness during the period of insurance and after any applicable waiting period. See the PDS for details.
  • [4] The policy covers additional vet costs for the treatment of complex cryptorchid (undescended testicles) and we will reduce the vet costs by the amount the vet would have charged for neutering when calculating the benefit payable.
  • [1] Unless it is a pre-existing condition, or it arises during an applicable waiting period. Refer to the PDS and Understanding Pre-Existing Conditions
  • [2] If you are unexpectedly hospitalised for four or more consecutive days and it is necessary for your pet to board at a licensed kennel or cattery, for a period of up to 30 days. See the PDS for details.
  • [3] Paid as part of treatment by or under supervision of your vet if your pet suffers an injury due to an accident or suffers an illness during the period of insurance and after any applicable waiting period. See the PDS for details.
  • [4] The policy covers additional vet costs for the treatment of complex cryptorchid (undescended testicles) and we will reduce the vet costs by the amount the vet would have charged for neutering when calculating the benefit payable.

Vaccinatable diseases

  • Dogs
    Cats
  • Canine distemper virus (CDV)Feline Parvovirus (FPV)
  • Canine adenovirus (CAV)Feline calicivirus (FCV)
  • Canine parvovirus (CPV-2)Feline herpesvirus (FHV-1)
  • Parainfluenza virus (PI)Feline leukaemia virus (FeLV)
  • Bordetella bronchiseptica (Bb)Feline immunodeficiency virus (FIV)
  • Leptospira interrogansChlamydia felis

Useful Information

Insurance for the unexpected

Pet insurance is made for unexpected injuries and illnesses, so regular vet check-ups, elective or preventative treatments aren’t covered.

Waiting periods apply

Once your pet insurance policy starts, there are five different waiting periods to keep in mind before you can file a claim. Injury and illness (including symptoms of) that occurs during a waiting period are pre-existing conditions too:

Vet Consultations

We offer cover for the cost of vet consultations related to required treatment of an injury or illness, but we don’t cover the cost of vet consultations or other vet costs related to preventative and routine items, pre-existing conditions, elective procedures and/or other exclusions.

Plan ahead

Get organised with a full assessment of your pet’s medical history at your next vet visit.

Click here to find out more

Eligibility

When purchasing a new Petsy Pet Insurance policy:

  • The minimum age for entry for a pet is 6 weeks old
  • The maximum age for entry for a pet is 8 years and 364 days old

There is no age limitation when you renew a policy.

Choosing your level of cover

Protecting your pet with Petsy Pet Insurance is simple. Either select our top level of cover with one of the highest limits around, or customise based on the available options.

You can decrease your level of cover, at any time during the policy period.

If you decide to add Optional Extra Benefits, decrease your Excess or increase the Benefit Percentage, these changes can only occur at renewal (12 months from when the policy commences).

Please choose your Annual Limit carefully as it cannot be increased after your policy has started. You can decrease your Annual Limit at any time.

Petsy Pet Insurance PDS

Get a Quote

Our Top Level of Cover
Benefit Percentage90%
Annual Limit$25,000
Annual Excess$0
Optional Extra BenefitsIncluded
Customise
Benefit Percentage80% or 90%
Annual Limit$10,000 or $25,000
Annual Excess$0 or $150
Optional Extra BenefitsDecide to include or exclude

Get a quick
Pet insurance quote.

Enter your suburb or postcode
By providing your email to us, you will be able to save your quote for later and retrieve your quote.

Who would you like a quote for?

Hidden
Hidden

By proceeding to obtain a quote you agree that you understand and accept the Website Terms & ConditionsFinancial Services GuidePrivacy Policy and agree to our use of cookies. We may pay referral fees or benefits to individuals or organisations that refer new customers to Petsy. You agree that Petsy may contact you about the services it provides.

Petsy Pty Ltd (ABN 54 633 343 058, AR 1277359) (‘Petsy’) distributes and promotes Petsy Pet Insurance as an authorised representative of Blend Insurance Solutions Pty Ltd (ABN 47 617 346 353, AFSL 500768). (‘Blend’). Blend is an underwriting agency acting under a binding authority as agent for the insurer, the Australia branch of Allied World Assurance Company, Ltd (ABN 54 163 304 907) (‘Allied World’).

Petsy Pet Insurance is issued and administered by Knose Financial Services Pty Ltd (ABN 38 620 795 735, AR 1275755) (‘Knose’). In all aspects of arranging this product, Blend, Petsy and Knose act as agents of Allied World and not as your agent. Allied World does not hold an Australian Financial Services Licence (“AFSL”) and save for underwriting any new, altered or renewed Petsy Pet Insurance policy administered, issued or otherwise arranged by Blend or Knose, for which an exemption applies, does not provide any licenced financial services. Allied World does not provide any claims handling and settlement services in relation to claims made under any policy issued.

Any advice provided in this website is general advice only and has been prepared without taking account of individual objectives, financial situation or needs. Having regard to these, you should consider the appropriateness of this advice, the Product Disclosure Statement (PDS)Financial Services Guide (‘FSG’) and the Target Market Determination (‘TMD’) available at www.petsy.com.au or by calling 1300 952 790 before deciding to acquire, or to continue to hold, this product. Terms, conditions, limits and exclusions apply. Please refer to the PDSTMD and FSG for more details.

Download our
Product Disclosure Statement

FAQs

Information for adopted dogs and cats

Shelters across Australia take in thousands of abandoned animals each year and adopting a pet can be one of the most rewarding ways to give an animal a second chance at finding their forever home.

Adopting a pet not only saves pets lives but every adopted pet makes space for another pet to be rescued. If you’re planning on obtaining  pet insurance for your new companion, here’s a few tips (below) to help.

What paperwork do I need, if I'm obtaining pet insurance for an adopted dog or cat?

No paperwork is required to apply for pet insurance, however paperwork is required when you submit your first claim. The paperwork required will vary, depending on where you adopted your pet from.

Pets adopted from a shelter

When you make your first claim, we will ask for a copy of your pet’s adoption papers or adoption certificate from the shelter. Your pet’s medical history may also be required. You can ask us to obtain a copy of your pet’s vet history for you. We’ll need a list of the vets that your pet has visited since you’ve adopted your pet.

Your pet was given to you by a family member or friend

In these circumstances, you should be able to obtain a copy of the pets medical history from their vet from your family member or friend, for the interval before you became the owner  of your pet.

You bought or purchased your pet from another owner

In these circumstances, we will require proof of the transfer (such as a receipt or transaction details between you and the previous owner). In some circumstances the vet history is waived from the date of the transfer of ownership.

Do I need paperwork to apply for a new pet insurance policy?

We will not require paperwork when applying for new pet insurance, regardless of where the pet was adopted from.

How do I get a copy of my pet’s vet history?

We can help to contact the pets prior vets (on your behalf). If this is required please email [email protected] with the following information:

  •     Your Full Name
  •     Your Policy Number
  •     Your Pet’s Name
  •     Details of all vet clinics and/or hospitals your pet has been to, including the name of the practice and the postcode

What if I don't know my pet’s breed?

If a pet was handed into a rescue shelter as a stray, it’s possible the shelter doesn't have a record of the pet’s age or breed. You can ask the shelter for their best estimate, obtain a pet DNA test or take your pet to be examined by a registered vet to determine their breed. If you’re still not sure, you can type in “unknown cat breed” or “unknown dog breed” when filling in your details in order to obtain a quote.

What if I don't know my pet’s birthday?

If you don’t know your pet’s exact date of birth, please use your best estimate. You can also take your pet to be examined by a registered vet to determine their age.

Considerations when getting pet insurance for adopted dogs and cats

We require details of all medical conditions, injuries or illnesses the pet has had before the start of cover under the policy and details of all medical conditions during an applicable waiting period. 

Petsy Pet Insurance, like most pet insurance policies, exclude Pre-existing Conditions, which means there is no cover for vet costs associated with the treatment of a Pre-existing Condition.

Unlike private health insurance for humans, medical conditions that arose when covered by one pet insurance provider are generally not covered by another provider, if you decide to switch between pet insurance companies. You can read more about pre-existing conditions here.

Optional Extra Benefits

During the application process You will be provided with the option to include Optional Extra Benefits that cover certain conditions and Treatments which are not otherwise covered under the Policy.

 

The Optional Extra Benefits are:

Alternative Therapies, Behavioural Problems, and Dental Illness.

 

Examples of Alternative Therapies: Acupuncture, physiotherapy, hydrotherapy

Examples of Behavioural Problems: Excessive licking, fur pulling, pacing and destructive

chewing.

Examples of Dental Illnesses: Dental diseases, gingivitis, periodontal disease.