Loved by pet owners Australia wide.
I researched most of the pet insurance companies in Australia before I brought my pup home. Apart from the great comprehensive coverage Petsy offers, when talking to the customer service team, in my opinion, I feel they treat me as a friend and not just a customer. My money is well invested with Petsy and I have total confidence that my pup will be looked after should I need to make a claim ! 🙂
Craig, March 2023
I hunted around for Pet Insurance, when I adopted a 5year old retired breeding dog. I read reviews on here for various companies and was swayed by the reviews of Petsy. My experience has lived up to the high rating. The online quoting system is easy to navigate. I love that they offer a "pre-existing assessment" in the cooling off period - no waiting until you need to claim to find what the small print says. As a result I dropped an option off my cover and received a refund of it for the first month (deducted from second month). Truly individual customer service with very supportive and knowledgeable people. Quick with replies to queries. Very happy to recommend.
Liz, NSW, April 2023
Petsy were patient and thorough as I worked out my new puppy’s insurance. They answered all my questions and the online process was seamless. Very happy with no sub limits as well. Highly recommended.
D Whitton, Feb 2023
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Petsy Pty Ltd (ABN 54 633 343 058, AR 1277359) (‘Petsy’) distributes and promotes Petsy Pet Insurance as an authorised representative of Blend Insurance Solutions Pty Ltd (ABN 47 617 346 353, AFSL 500768). (‘Blend’). Blend is an underwriting agency acting under a binding authority as agent for the insurer, the Australia branch of Allied World Assurance Company, Ltd (ABN 54 163 304 907) (‘Allied World’).
Petsy Pet Insurance is issued and administered by Knose Financial Services Pty Ltd (ABN 38 620 795 735, AR 1275755) (‘Knose’). In all aspects of arranging this product, Blend, Petsy and Knose act as agents of Allied World and not as your agent. Allied World does not hold an Australian Financial Services Licence (“AFSL”) and save for underwriting any new, altered or renewed Petsy Pet Insurance policy administered, issued or otherwise arranged by Blend or Knose, for which an exemption applies, does not provide any licenced financial services. Allied World does not provide any claims handling and settlement services in relation to claims made under any policy issued.
Any advice provided in this website is general advice only and has been prepared without taking account of individual objectives, financial situation or needs. Having regard to these, you should consider the appropriateness of this advice, the Product Disclosure Statement (PDS), Financial Services Guide (‘FSG’) and the Target Market Determination (‘TMD’) available at www.petsy.com.au or by calling 1300 952 790 before deciding to acquire, or to continue to hold, this product. Terms, conditions, limits and exclusions apply. Please refer to the PDS, TMD and FSG for more details.
ZIP. ZERO. ZILCH.
ZERO SUB LIMITS
Most pet insurance policies in Australia have a number of sub-limits.
A true $5000, $10,000 or $25,000 Annual Benefit Limit
Choice of Annual Excess and Percentage Benefits
ZIP. ZERO. ZILCH.
ZIP. ZERO. ZILCH.
Most pet insurance policies in Australia have a number of sub-limits.
What is a sub limit?
Also known as a “condition limit” or “per incident limit”, a sub limit acts as a ceiling limiting claims made on a pet insurance policy per year (period of insurance), for treating certain conditions.
A sub limit adds an extra limit on certain veterinary expenses, common examples include limits on cruciate ligament surgery, hip dysplasia, dental illness and/or vet consultations. Having no sub limits means that there will be no extra limits placed on any veterinary expenses if you choose Petsy, enabling you to be able to claim up to (a maximum) of $5,000, $10,000 or $25,000 per year (period of insurance).
Exclusion periods and exclusions apply. Click Here to read our PDS
Powered by Aussie Pet Owners
Petsy Pet Insurance may provide you peace of mind when the unexpected happens
What is Pet Insurance?
Glad you asked! Petsy Pet insurance is a policy that reimburses vet costs you incur for the treatment of your pet if they suffer an unexpected injury or illness (provided these occur after any applicable exclusion period has ended).
Whilst having Petsy Pet Insurance doesn’t make an illness or injury go away, it does soften the financial impact and may make it easier for you to access veterinary care for your pet without money being the sole deciding factor.
Petsy Pet insurance covers a wide range of conditions/illnesses from ear infections to diabetes, all the way through to cancer treatment and the cost of x-rays and surgery if for example, your pet has gastrointestinal problems. Your Petsy Pet Insurance policy may come in handy if your pet accidentally breaks a bone or is hurt by a car, or if they accidentally eat something dangerous, they shouldn’t have.
It’s important to protect the ones that are important to you, and no-one wants to be in a position where they are unable to meet the veterinary cost for their pet following an unexpected incident. Having Petsy Pet Insurance can mean that you and your furry friend can have peace of mind, even when life gets tough, and things don’t go as planned.
How does pet insurance work with Petsy
You get to see a summary of cover when you start your quote.
You’ll also be able to tailor the level of cover based on available options for things such as the Benefit Percentage and Annual Excess and well as preferred start date.
After payment, you'll receive a confirmation of cover and your policy documents by email.
Select our top level of cover or customise
Fill in an application and have your furry friend covered from midnight on your selected start date
For accepted claims, get reimbursed for a portion of eligible Vet Costs for the Treatment of an unexpected Injury or Illness
What the policy doesn’t cover
Petsy Pet Insurance is designed to provide cover for the vet costs of treatment that is required to relieve or cure an unexpected illness or injury.
Treatment of conditions that have occurred, have shown signs or symptoms and/or you knew about the condition (or a reasonable person in the circumstances could be expected to have known) prior to purchasing your policy or during an applicable exclusion period are considered Pre-existing Conditions, and are not covered.
Made for the unexpected
Preventative and routine items & treatments, such as general check-ups and vaccinations, things you would expect to do in order to keep your pet healthy, and elective procedures (including desexing) are not covered.
Exclusion Periods apply
An exclusion period is the amount of time during which no benefit is payable under the policy and this means you cannot claim for vet costs for treatment your pet receives in relation to an illness or injury which occurs during a exclusion period. In addition any condition that occurs, has shown signs or symptoms and/or you come to know about it during a exclusion period, will meet the definition of a Pre-existing Condition and will therefore be excluded from your cover.
Exclusion periods apply from the time your policy starts, even if you have decided to switch to Petsy Pet Insurance from another provider’s pet insurance policy, and also if you upgrade your level of cover with Petsy.
What the policy covers
In the event of an unexpected injury or illness, the policy covers eligible vet costs for treatment. So, if your pet ate something toxic or dangerous, you will be covered for the cost of required medicine and/or surgery provided by a vet to treat your pet.
Treatment means the necessary medical care provided to Your Pet by or under the supervision of a Vet to relieve or cure an Illness or Injury.
It may include but not limited to reasonable and customary hospitalisation, surgery, x-rays, medication, diagnostic tests, nursing and other care and procedures.
Examples of Accidental Injuries
- Injuries due to a motor vehicle accident
- Ingestion of foreign objects
- Bite wound or fight wound abscesses
Examples of Illness:
- Skin, Ear and Eye Conditions
- Hip Dysplasia
- Cruciate Ligament Conditions
- Intervertebral Disc Disease
There are over 12,000 registered vets in Australia. With Petsy Pet Insurance, you can choose your own vet.
Got a favourite vet?
Too easy, with Petsy Pet Insurance you can use any registered vet that works for you.
the pet people.
Protecting Aussie Pets
Petsy was founded to help protect Aussie pets. Our policy is customizable, comprehensive and may help to reimburse you for vet costs for treatment when unexpected accidental injuries and illnesses strike.
We’re pet specific
At Petsy, we understand how important our customers' pets are to them. We’re an Australian owned and made brand specialising in pet insurance which can help lessen the financial impact to treat your pets due to life's unexpected dangers.
We’re in constant communication with real pet owners, vets, breeders and animal rescues and shelters. We also partner with local businesses and give back to causes close to our heart.
Good to know
Claims processing time
Claims take approximately 5 business days to get assessed once all the documentation required has been submitted by you and/or your vet. Once the claim is approved, we’ll ensure you are reimbursed directly into your nominated account.
When we conduct the assessment of your first claim under the policy, we will also arrange for a full assessment of your pet’s medical history and share this with you.
Inclusions and Exclusions
It's important you take the time to understand the cover available under the policy. Terms, conditions, limits and exclusions apply, refer to the Product Disclosure Statement and Policy Wording, and get in touch if you’ve got any questions.
We give a
Good for you
Good for your pet
Good for the planet
We’re committed to sustainable practices and where possible, are paperless and use compostable materials. We’re also big on supporting local businesses, giving back to our community and causes close to our heart.
You’re in good paws
Peace of mind
Rest easy knowing that your next anxious emergency vet visit isn’t going to cost you an arm and a paw.
A dedicated Australian customer service team taking excellent care of our fellow Aussie pet owners.
Renewal of your policy will not be refused, due to the claims you have made or if your pet has developed chronic conditions, as long as You continue to pay Your Premium when it falls due, meet the conditions of cover, and the product is still available
No sub limits, no hidden fees
Our policy has no sub limits or hidden fees. Nice hey?
Our Top Level of Cover
One of the highest limits around
90% Benefit PercentageGet reimbursed up to 90% of eligible vet costs
$0 Annual ExcessNo amount to be met before calculating benefit
Optional Extra Benefits included: Specialised Therapies, Behavioural Problems and Dental Illness
Enjoy the freedom to customise your cover to suit you and your pet
$5000, $10,000 or $25,000 Annual Limit
80% or 90%
$0, $150 or $500
Decide whether to include Optional Extra Benefits: Specialised Therapies, Behavioural Problems, and Dental Illness.
The National Breast Cancer Foundation
No one likes a cat-astrophe
Were you aware that vet bills and examination fees can creep up quickly after an illness or emergency?
Cancer treatment that includes removing tumours can cost up to $15,000; even diabetes medication can cost you $1,200 a year.
Insurance is the one thing we pay for that we hope we never need to use. But when needed, pet owners are relieved to have it.
Pet Insurance can play an important role in helping you support your pet with the care that they need if something unexpectedly goes wrong.
How to make a claim
Lodging your claim is quick and easy and your vet can do it for you.
Here’s an overview of the claim process.
Paperless Claim Lodgement
- Log into your Petsy Portal from any device
- Select the Pet’s policy if you have more than one
- Select “New Claim”
- Upload or take a photo of your paid invoice and answer the questions
- Click submit and you’re done!