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Petsy’s Just
in Case Kitty

Giving back to Veterinarians
  • For Veterinary Clinics Earn funds through referrals to support pets-in-need
  • For Pet OwnersClients receive 1 Month Free Petsy Pet Insurance via
    your clinic’s unique QR code
  • For PetsyExpand pet insurance coverage, ensuring more Australian pets are able to receive care if the unexpected happens
GET STARTED

How it works

Simple steps to make a difference

Petsy’s Just in case Kitty program is designed to benefit both your practice 
and the animals you care for that may not have the financial resources to help pay for care.

  • Step 1: Clients find Petsy via our brochure, poster or QR code
  • Step 2: We give a percentage back for your clinic’s Just-In-Case Kitty
  • Step 3: Funds accrue and available for the clinic’s use
Brochures and posters conveniently delivered to your clinic doorstep

Exclusive benefits for veterinary clinics

Special offers for Veterinary Partners
  • Staff exclusive lifetime discount
  • Concierge support and simplified claims
  • Customisable and flexible coverage options
  • Quick and easy claims from anywhere in Australia
  • Marketing materials conveniently delivered to you
  • Award-Winning Pet Insurance for your clients

Who we are and
our philosophy

For Aussie pet owners, by Aussie pet owners

We believe in a simple, transparent way of doing things. This is why you won’t find sub-limits attached to the conditions you can claim and we’ll also offer transparency on coverage upfront with a pre-existing condition assessment.

Helping Australian pet owners and their pets is at the heart of everything we do, from quick and easy quotes, to the type of policies we provide all the way through to friendly, local support during claim time.

We currently offer Petsy Pet Insurance in every state, territory and city in Australia and work with any licensed vet in the country.

join us today

About Petsy

  • Australian Pet Insurance specialists
  • Extensive coverage for dogs and cats
  • Available in every city and state in Australia
  • Quick and easy digital claims
  • Award-winning pet insurance
  • Pre-approvals and pay-the-vet direct available
Why Petsy Pet insurance for vets?
  • Treat your own pet under the policy
  • Option to take out vet consultation fees from your policy
  • Exclusive discount available for clinic staff
  • Simple referral system for clients seeking pet insurance information
  • Tailored coverage plans
  • Dedicated vet concierge support
Australia’s Highest Rated Pet Insurance Provider on TrustPilot, Product Review & Google.^

Eligibility and restrictions - who we cover

  • Pets must be aged between 6 weeks to 9 years to start a new Petsy Pet Insurance policy
  • Once the pet is insured, coverage continues even after they turn 9 years old. There’s no maximum age limit for renewing the policy, and we will continue to provide coverage regardless of the pet's age as long as they originally joined Petsy Pet Insurance within the age requirement.
  • We provide insurance coverage for companion pets, including cats and dogs. However, we do not insure certain types of pets such as guard or security dogs, working dogs, fighting/coursing dogs, or working gun dogs.
  • We also follow the government regulations in Australia regarding 
banned breeds.
  • We happily insure domesticated cats but are unable to offer coverage for wild cats and wild cat hybrids
join us today
Banned Breeds that can’t be covered by 
our insurance:
  • American Pit Bull Terrier
  • Dogo Argentino
  • Japanese Tosa
  • Fila Brasileiro
  • Perro de Presa Canario
  • Dingo / dingo crosses
  • Wolf / wolf hybrids
  • Any crosses of the above breeds
  • Any other breed banned in Australia
We do insure:
  • Domestic dogs and cats
  • Show dogs
  • Search and rescue dogs
  • Guide dogs
  • Assistance dogs
  • Customer/sniffer dogs
  • Assistance dogs
  • Former racing dogs now rehomed

Special offer for
clinic staff. Enjoy 30% off Petsy Pet Insurance.

Apply for 30% off Petsy Pet Insurance

This offer includes:A 30% discount on Petsy Pet Insurance for the lifetime of the Policy. This discount applies to the insurance portion of the premium before government charges, taxes, and fees, but after any online discounts. This offer is available to Licensed Veterinarians joining as New Customers. A “New Customer” is defined as someone who has never had a Policy with Petsy before. To redeem this offer, use the single-use promotion code provided when you schedule a call via our Vet concierge and purchase directly through Petsy’s website or Call Centre. This offer is valid for New Policies only and cannot be combined with other promotions. Other promotions refer to any other discount offers provided by Petsy. This promotion cannot be used for renewals and is not available through third-party aggregators. Petsy reserves the right to amend or withdraw this offer at any time, with updates posted 
on petsy.com.au.

Financial details and compliance

Inform clients about Petsy; direct product inquiries to our customer care team.

As a referring partner, you can tell clients about Petsy and the referral process however you cannot recommend a specific policy or product being suitable for a particular client’s needs.

Don’t recommend or explain the pet insurance product.
Instead, refer them to our pet insurance specialists to discuss the details.

Petsy Pet Insurance Customer Care Team
1300 952 790
[email protected]
Monday to Saturday 8am-8pm AEST

Find our more and apply for a Just-In-Case Kitty for your clinic today
Contact Petsy

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Policy documents
Company information

Petsy Pty Ltd (ABN 54 633 343 058, AR 1277359) (‘Petsy’) distributes and promotes Petsy Pet Protection Plus (formally Petsy Pet Insurance), Petsy Puppy Protection Plus and Petsy Kitten Protection Plus as an authorised representative of ThePetInsuranceCompany.com.au Pty Ltd (ABN 38 620 795 735, AFSL 536651) (‘ThePetInsuranceCompany.com.au’). ThePetInsuranceCompany.com.au is an underwriting agency acting under a binding authority as an agent for the insurer; Pacific International Insurance Pty Limited (ABN 83 169 311 193, AFSL 523921) (‘Pacific).
In all aspects of arranging this product, Petsy and ThePetInsuranceCompany.com.au act as an agent of Pacific and not as your agent. Any advice contained in this email is general advice only and has been prepared without taking into account individual objectives, financial situation or needs and you should consider the appropriateness of any such advice, the Product Disclosure Statement (‘PDS’) and the Target Market Determination (‘TMD’) available via http://www.petsy.com.au or by calling 1300 952 790 before making a decision to acquire, or to continue to hold, the product. Terms, conditions, limits and exclusions apply. Please refer to the PDS.

For Petsy Global Locations see below

Global Company information

Privacy Policy – Website Terms of Use – Promotion Codes Terms and Conditions

PETSY® is a trusted name in insurance, multi award winning and currently  the highest rated across Google, Product Review and Trustpilot as of Aug 14th, 2025. PETSY is a registered trademark of Petsy in Australia, with trademark rights asserted.

Petsy Inc. – Incorporated in Delaware, USA.



Petsy : United States of America

Suite 15248, 169 Madison Ave
New York, NY 10016, United States

+1 888 553 0973

Petsy : New Zealand

Suite 168, Ground Floor, 48 Broadway
Newmarket, Auckland, New Zealand

+64 4 888 6999

 

 

© Copyright 2025 Petsy Pet Insurance 

Specified Conditions includes:

  • Cruciate ligament damage
  • Intervertebral disc disease
  • Hip dysplasia
  • Patella luxation
  • Elbow dysplasia
  • Cherry eye
  • Entropion
  • Ectropion,
  • Osteochondritis dissecans (‘OCD’)
  • Lumps

Lumps means the protuberance or localised area of swelling or unusual growth that can occur anywhere on or in the body including tumours, warts, cysts, growths, mucoceles, haematomas and abscesses.

You can apply to reduce the 6-month exclusion period for Specified Conditions by using our request for Waiver Form. Simply take this form to your next vet visit and submit the completed form back to [email protected] within 14 days of the visit.

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Optional Extra Benefits

During the application process You will be provided with the option to include Optional Extra Benefits that cover certain conditions and Treatments which are not otherwise covered under the Policy.

The Optional Extra Benefits are:

Alternative Therapies, Behavioural Problems, and Dental Illness.

Examples of Alternative Therapies: Acupuncture, physiotherapy, hydrotherapy.

Examples of Behavioural Problems: Excessive licking, fur pulling, pacing and destructive chewing.

Examples of Dental Illnesses: Dental diseases, gingivitis, periodontal disease.