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Exclusive Vet Benefits

At Petsy, we’re dedicated to supporting veterinary clinics and their staff across Australia by making pet insurance simple and accessible for everyone involved. Whether you’re part of an emergency clinic, regional practice, or specialty referral team, we’re here to offer exclusive perks, streamlined claims, and tailored support.

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Which vets does Petsy Pet Insurance work with?

Petsy Pet Insurance offers extensive coverage that can help your clients access the care their pets need without the financial burden.

We work with any licensed veterinarian in Australia, including:

  • Emergency clinics and hospitals
  • Regional and rural vet practices
  • Mobile vets
  • Specialty and referral clinics
  • Small animal practices
  • Animal rehabilitation vets
  • Veterinary behaviourists

Exclusive Benefits for Veterinary Clinic Staff

As a valued member of the veterinary community, you’ll receive:

  • 30% discount off Petsy Pet Insurance: A discount exclusively for clinic staff.
  • Concierge support: Dedicated assistance for clinic inquiries, claims, and more.
  • Complimentary claims support: Leave the admin to us so you can focus on what you do best.
  • Extensive coverage options: Flexible and tailored to meet your clients’ needs.
  • Promoting responsible pet ownership: Marketing materials conveniently delivered straight to your clinic
30% off Petsy Pet Insurance

Quick and Easy Claims – Leave it with us

Managing claims has never been easier. Follow these two simple steps:

Send Us the Details

Email a copy of the fully paid invoice and clinical notes to [email protected]. Include your client’s Petsy policy number and pet’s name in the subject line.

Press Send

We’ll take care of the rest!

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Additional Forms
and Services

Petsy offers a range of tools to support your clinic and simplify the
pet insurance process:

  • Waiver Form: Apply to reduce the 6-month exclusion period for specified conditions.
  • BOAS Coverage Application Form: Apply for BOAS coverage for brachycephalic breeds.
  • Pre-Existing Condition Assessments: Provide transparency on coverage for all new members and help to fast-track future claims.
  • Pre-approvals for eligible treatments
  • Direct payments to the vet upon request
  • Expedited claims assessments for large claims

I’m a registered vet. Can I purchase a policy and treat my own pet?

Absolutely, registered veterinarians can purchase policies from us and treat their own pets. The coverage you receive is the same as for any other policyholder, but there are some restrictions regarding claims and other procedures that apply to vets treating their own pets.

Submitting Claims

When you submit a claim for treatment provided to your pet, we need the full clinical history and a tax invoice that shows that the payment has been made, including any staff discounts you’ve applied. Reimbursement is calculated based on the amount you’ve actually paid, so if you use a staff discount, the reimbursement will be based on the discounted price. We might also ask for additional proof of payment for these claims.

Exclusion Periods Reduction Request and
Pre-existing Symptoms & Conditions Reviews

If you’re looking to apply to reduce exclusion periods for Specified Conditions, or if you want us to review the pre-existing symptoms and conditions, the supporting examination or assessment must be completed by a registered veterinarian other than yourself. This ensures objectivity in evaluating the request.

Special Discounts

We offer a special 30% discount on premiums for veterinary professionals that will continue after renewals. Book a call through our vet concierge to apply this discount to your policy.

What’s different about Petsy Pet Insurance?

Petsy Pet Insurance stands out with award-winning, highly rated coverage designed with your pet’s needs in mind. We offer extensive coverage that puts your pet’s well-being first, including medical emergencies, cancer, hip issues, optional dental, and other expensive treatments. Enjoy no sub-limits on specific conditions or treatments, customisable policies, and flexible annual excess options, including zero excess (not per condition or per claim like 
some others).

Plus, with friendly support from our Australia-based team and a generous annual limit of up to $30,000, you can be confident your pet can receive the care they need. Join before your pet’s first birthday to receive a special annual limit bonus of up to $30,000.

Australia’s Highest Rated Pet Insurance Provider on TrustPilot, Product Review & Google.^
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Company information

Petsy Pty Ltd (ABN 54 633 343 058, AR 1277359) (‘Petsy’) distributes and promotes Petsy Pet Protection Plus (formally Petsy Pet Insurance), Petsy Puppy Protection Plus and Petsy Kitten Protection Plus as an authorised representative of ThePetInsuranceCompany.com.au Pty Ltd (ABN 38 620 795 735, AFSL 536651) (‘ThePetInsuranceCompany.com.au’). ThePetInsuranceCompany.com.au is an underwriting agency acting under a binding authority as an agent for the insurer; Pacific International Insurance Pty Limited (ABN 83 169 311 193, AFSL 523921) (‘Pacific).
In all aspects of arranging this product, Petsy and ThePetInsuranceCompany.com.au act as an agent of Pacific and not as your agent. Any advice contained in this email is general advice only and has been prepared without taking into account individual objectives, financial situation or needs and you should consider the appropriateness of any such advice, the Product Disclosure Statement (‘PDS’) and the Target Market Determination (‘TMD’) available via http://www.petsy.com.au or by calling 1300 952 790 before making a decision to acquire, or to continue to hold, the product. Terms, conditions, limits and exclusions apply. Please refer to the PDS.

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Specified Conditions includes:

  • Cruciate ligament damage
  • Intervertebral disc disease
  • Hip dysplasia
  • Patella luxation
  • Elbow dysplasia
  • Cherry eye
  • Entropion
  • Ectropion,
  • Osteochondritis dissecans (‘OCD’)
  • Lumps

Lumps means the protuberance or localised area of swelling or unusual growth that can occur anywhere on or in the body including tumours, warts, cysts, growths, mucoceles, haematomas and abscesses.

You can apply to reduce the 6-month exclusion period for Specified Conditions by using our request for Waiver Form. Simply take this form to your next vet visit and submit the completed form back to [email protected] within 14 days of the visit.

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Optional Extra Benefits

During the application process You will be provided with the option to include Optional Extra Benefits that cover certain conditions and Treatments which are not otherwise covered under the Policy.

The Optional Extra Benefits are:

Alternative Therapies, Behavioural Problems, and Dental Illness.

Examples of Alternative Therapies: Acupuncture, physiotherapy, hydrotherapy.

Examples of Behavioural Problems: Excessive licking, fur pulling, pacing and destructive chewing.

Examples of Dental Illnesses: Dental diseases, gingivitis, periodontal disease.