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About the author

Steph Teh

Pet insurance expert & content contributor

Steph Teh is the Strategy & Operations Lead and initial operations hire at Petsy Pet Insurance Australia, where she builds foundational infrastructure across product, data, and distribution. Based in New York, she brings experience from previous roles at Monitor Deloitte, PwC Australia, and Fate Consulting.

  • National Finalist - Cornell International Real Estate Case Competition
  • Based in New York, driving Petsy's US-facing strategy and operations
  • Prior experience at Monitor Deloitte, PwC Australia, and Fate Consulting

Get to know Steph Teh

From top-tier consulting to building Petsy's foundations from the ground up

Steph Teh is the Strategy & Operations Lead and one of the earliest hires at Petsy Pet Insurance Australia, where she’s been instrumental in building the company’s foundational infrastructure across product, data, and distribution. Based in New York, she brings a strong consulting background to her work, having previously held roles at Monitor Deloitte, PwC Australia, and Fate Consulting. Steph’s experience spans strategic problem solving and operational execution, skills she now applies to helping Petsy scale and better serve pet owners across Australia.

Areas of expertise
  • Strategic operations & business infrastructure
  • Product, data, and distribution strategy
  • Pet insurance industry operations
  • Cross-functional team building
  • Management consulting (prior experience)
  • Process design & scalability

Articles written by Steph Teh

Pet insurance articles with practical advice and expert insights written by Annie to help you be the best pet parent possible.

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Articles verified by Steph Teh

Trusted articles expertly reviewed and verified by Annie to ensure you receive accurate, reliable information.

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Are you a veterinarian, certified trainer, or pet health professional with a passion for sharing knowledge? The Petsy team is always looking for trusted experts to join our mission. As a Petsy author, you’ll help shape the future of pet care information and build your own professional brand.

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Specified Conditions includes:

  • Cruciate ligament damage
  • Intervertebral disc disease
  • Hip dysplasia
  • Patella luxation
  • Elbow dysplasia
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  • Ectropion,
  • Osteochondritis dissecans (‘OCD’)
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Lumps means the protuberance or localised area of swelling or unusual growth that can occur anywhere on or in the body including tumours, warts, cysts, growths, mucoceles, haematomas and abscesses.

You can apply to reduce the 6-month exclusion period for Specified Conditions by using our request for Waiver Form. Simply take this form to your next vet visit and submit the completed form back to [email protected] within 14 days of the visit.

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Optional Extra Benefits

During the application process You will be provided with the option to include Optional Extra Benefits that cover certain conditions and Treatments which are not otherwise covered under the Policy.

The Optional Extra Benefits are:

Alternative Therapies, Behavioural Problems, and Dental Illness.

Examples of Alternative Therapies: Acupuncture, physiotherapy, hydrotherapy.

Examples of Behavioural Problems: Excessive licking, fur pulling, pacing and destructive chewing.

Examples of Dental Illnesses: Dental diseases, gingivitis, periodontal disease.