How do I add another pet to my policy?

At Petsy Pet Insurance, we make it easy to add another pet to your policy. You can do this online or over the phone.

Online:

  1. Visit our website and fill in the details for your new pet to get a quote.
  2. Review the coverage options you’ve chosen.
  3. Contact us at [email protected] and request a multipet promotion code to receive a 5% discount for your new pet, applied for the lifetime of the policy.
  4. Follow the on-screen prompts to finalise your application.

Note: If you purchase multiple policies in the same transaction, the discount is automatically applied, and no promotion code is needed.

After Payment:

  1. Your policy will start at 23:59 on the chosen start date.
  2. You’ll receive a welcome email containing your policy number, Certificate of Insurance, Product Disclosure Statement, Financial Services Guide, and a link to access your Pet Portal.

Phone:

Call us or book a call, and we can complete your application over the phone.

If you have any questions, our team is just a call or email away to assist you.

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Specified Conditions includes:

  • Cruciate ligament damage
  • Intervertebral disc disease
  • Hip dysplasia
  • Patella luxation
  • Elbow dysplasia
  • Cherry eye
  • Entropion
  • Ectropion,
  • Osteochondritis dissecans (‘OCD’)
  • Lumps

Lumps means the protuberance or localised area of swelling or unusual growth that can occur anywhere on or in the body including tumours, warts, cysts, growths, mucoceles, haematomas and abscesses.

You can apply to reduce the 6-month exclusion period for Specified Conditions by using our request for Waiver Form. Simply take this form to your next vet visit and submit the completed form back to [email protected] within 14 days of the visit.

Optional Extra Benefits

During the application process You will be provided with the option to include Optional Extra Benefits that cover certain conditions and Treatments which are not otherwise covered under the Policy.

The Optional Extra Benefits are:

Alternative Therapies, Behavioural Problems, and Dental Illness.

Examples of Alternative Therapies: Acupuncture, physiotherapy, hydrotherapy.

Examples of Behavioural Problems: Excessive licking, fur pulling, pacing and destructive chewing.

Examples of Dental Illnesses: Dental diseases, gingivitis, periodontal disease.