*T&C’s apply. Read the full Terms and Conditions
With Petsy we can help relieve some of the financial strain and cover up to 90% of eligible vet bills.
Just like Harvey, the Domestic Shorthair from Robina, QLD who had a $17,742.22 Vet bill from tick paralysis and Petsy paid his Mum and Dad $14,168.84 back.
Costco Executive Members get up to $600 in a Costco Shop Card each year for three years when taking out a new Petsy Policy. Have more than one pet in your home? Get 5% off for each additional pet you insure.
*T&C’s apply. Read the full Terms & Conditions
No two pets are ever the same. Instead of picking a pre-packaged plan and hoping you fall into one of the buckets, customise your Petsy Pet Insurance policy so it’s right for you and your pet. Our policy is customisable and you’ll be able to tailor the level of coverage, based on your preferences for the Benefit Percentage, Annual Limit, Annual Excess, whether or not you’d like Optional Extra Benefits (if your pet is less than 3 years old) and whether or not you’d like to include costs of Vet Consultations for your cover.
Fast-track future claims by completing a pre-existing condition assessment upfront when you start your coverage. Once you’ve had your first vet visit, let us know and we’ll collect your pet’s medical history upfront. We’ll also let you know whether there are any pre-existing conditions noted in their medical history that might affect your ongoing coverage.
Petsy Pet Insurance works with all licensed vets in Australia (that’s over 12,000) so you can pick the vet that works for you.
Claims are quick and easy and can be submitted quickly from anywhere in Australia, plus they can be submitted directly by your vet for added convenience.
Approved claims are paid directly into your nominated bank account.
Let’s get into the nitty gritty of how Petsy Pet Insurance compares to another provider
|
Typical Competitor | |
|---|---|---|
| Pet Insurance specialist |  |
 |
| More customisable coverage | |
|
| Cooling off period | 30 days | 21 days |
| Shorter exclusion period for illness condition | 14 days |
21 days |
| Pre-existing condition assessment | |
|
| Annual limit bonus for young pets | |
|
| Local support team | |
|
| Pay the vet direct option | |
|
| Claim via phone | |
|
| Multipet discount | |
|
| Cover for vaccine preventable diseases if pet is up to update with vaccianations | |
|
| Minimum entry age for cover | 6 weeks | 8 weeks |
| Payment reminders | |
|
Petsy Pet Insurance covers a lot, but it’s important to understand what’s not covered, such as:
Routine and preventive care such as vaccinations, desexing, and regular health check-ups aren’t covered.
Any signs or symptoms of an illness or health issue your pet shows before the exclusion period is over are considered pre-existing conditions and won’t be covered.
If your pet has a pre-existing condition and one side shows signs before the exclusion period ends, the other side won’t be covered if it later affects the other side.
Breeding-related costs, experimental treatments and general exclusions aren’t covered
Exclusion Periods
Your pet isn’t covered the moment you buy your policy. Your policy has different exclusion periods that need to be passed symptom-free before coverage begins.
The exclusion periods are:
Lodge a claim in seconds from anywhere in Australia, or (even easier) you can ask your vet to do it for you without lifting a paw.
Simply ask your vet to submit a copy of the invoice and clinical history through to [email protected] and you’ll be updated on the progress of your claim via email.
Tip: To fast-track your future claims, request a pre-existing condition assessment soon after you take out the policy and we’ll collect your pet’s medical history upfront. We can also pay your vet directly upon request.
Multi Award Winning
Petsy Pet Insurance stands out with award-winning, highly rated coverage designed with your pet’s needs in mind. We offer extensive coverage that puts your pet’s well-being first, including medical emergencies, cancer, hip issues, optional dental, and other expensive treatments. Enjoy no sub-limits on specific conditions or treatments, customisable policies, and flexible annual excess options, including zero excess (not per condition or per claim like some others).
Plus, with friendly support from our Australia-based team and a generous annual limit of up to $30,000, you can be confident your pet can receive the care they need. Join before your pet’s first birthday to receive a special annual limit bonus of up to $30,000.
Finalists in Finder’s 2023 Pet Insurance Awards – Finder experts compared 25+ policies, 190+ features and got over 700 quotes to help find the best pet insurance products of 2023. Petsy Pet Insurance awarded Highly Commended for both value and comprehensive categories.
Choose from zero excess or other annual excess options (not a per condition or per claim excess like some others).
Rest easy knowing that your next anxious emergency vet visit isn’t going to cost you an arm and a paw
No offshore call centres, only Australian based pet insurance specialists to support you and your pet.
All we do is pet insurance, so you can rest easy knowing your pet insurance experience will be a walk in the park.
Petsy Pet Insurance provides ongoing coverage for accidents and illnesses. The cover can continue for the rest of your pet’s life as long as you continue to renew it year on year.
No sub limits on your coverage, even for commonly expensive treatments like dental illness, cruciate ligament damage, IVDD, and hip dysplasia.
We won’t decrease your coverage as your pet gets older, even if they develop chronic conditions or require ongoing treatment
Make monthly payments by direct debit or credit card. Plus, no cancellation fees.
We’re corporate partners to charities like the National Breast Cancer Foundation and Livin.org, and we’re also big on supporting local businesses and giving back to animal welfare.
Petsy Paid amounts are based on the actual policy options chosen by customers in each case with no sub-limits on claimable conditions. We deduct the chosen annual excess then cover 80% or 90% of the eligible costs for conditions.
| Vet Description | Price |
| Lymphosarcoma, hip, dysplasia, tumour | $12,890.67 |
| Petsy Paid | $11,601.26 |
| Vet Description | Price |
| Snake bite | $5,680.06 |
| Petsy Paid | $4,144.05 |
| Vet Description | Price |
| Bite wound | $7,352.15 |
| Petsy Paid | $6,616.93 |
| Vet Description | Price |
| Gastro | $14,820.38 |
| Petsy Paid | $11,856.31 |
| Vet Description | Price |
| Skin conditions | $2,818.62 |
| Petsy Paid | $2,134.89 |
| Vet Description | Price |
| Fractured Spine | $6,880.29 |
| Petsy Paid | $5,504.23 |
Meet our furfam!
Join the thousands of Aussie pet owners taking the step to protect their pet’s future with cover you can count on.
We’ve helped tons of pet parents pay for the best treatment for their dogs and cats. See real examples of how Petsy Pet Insurance helped pets and their parents pay for vet bills.
Suite 58, Mezzanine/388 George St, Sydney NSW 2000
Petsy Pty Ltd (ABN 54 633 343 058, AR 1277359) (‘Petsy’) distributes and promotes Petsy Pet Protection Plus (formally Petsy Pet Insurance), Petsy Puppy Protection Plus and Petsy Kitten Protection Plus as an authorised representative of ThePetInsuranceCompany.com.au Pty Ltd (ABN 38 620 795 735, AFSL 536651) (‘ThePetInsuranceCompany.com.au’). ThePetInsuranceCompany.com.au is an underwriting agency acting under a binding authority as an agent for the insurer; Pacific International Insurance Pty Limited (ABN 83 169 311 193, AFSL 523921) (‘Pacific). In all aspects of arranging this product, Petsy and ThePetInsuranceCompany.com.au act as an agent of Pacific and not as your agent. Any advice contained in this email is general advice only and has been prepared without taking into account individual objectives, financial situation or needs and you should consider the appropriateness of any such advice, the Product Disclosure Statement (‘PDS’) and the Target Market Determination (‘TMD’) available via http://www.petsy.com.au or by calling 1300 952 790 before making a decision to acquire, or to continue to hold, the product. Terms, conditions, limits and exclusions apply. Please refer to the PDS.
© Copyright 2024 Petsy Pet Insurance
During the application process You will be provided with the option to include Optional Extra Benefits that cover certain conditions and Treatments which are not otherwise covered under the Policy.
The Optional Extra Benefits are:
Alternative Therapies, Behavioural Problems, and Dental Illness.
Examples of Alternative Therapies: Acupuncture, physiotherapy, hydrotherapy.
Examples of Behavioural Problems: Excessive licking, fur pulling, pacing and destructive chewing.
Examples of Dental Illnesses: Dental diseases, gingivitis, periodontal disease.
