Our Mission

Pet ownership can be expensive, but it can be worse if your pets get sick and require emergency treatment. For peace of mind when the unexpected happens, many veterinarians recommend pet owners to consider pet insurance.

Want someone else to help pay for unexpected vet bills? With Petsy, we can help.

At Petsy, our mission is simple: to help Australians and their pets live longer, healthier lives together.

We understand the special bond between pet parents and their furry family members. That’s why we’re committed to providing pet insurance that puts your pet’s well-being first—so you can focus on what truly matters: caring for your best mate.

Who We Are

Founded in 2019, Petsy has quickly become a leading pet insurance provider in Australia. We understand the challenges and joys that come with having pets and aim to deliver peace of mind and support during unexpected veterinary emergencies.

What We Offer

1. Extensive coverage: Protect your dog or cat with up to $30,000 with no sub-limits for claimable conditions
2. Financial peace of mind: Minimise tough decisions about your pet’s care due to financial constraints.
3. Transparency: From upfront pre-existing condition assessments to clear policies, we believe in keeping things simple and transparent.
4. Award-Winning Pet Insurance: Recognised for delivering outstanding value pet insurance including multiple awards in 2023 and 2024.
5. Nationwide support: Whether you’re in the city or in the country, we are here to support across every state and city in Australia.

Why Choose Petsy?

At Petsy, we’re all about doing things differently:

1. No sub-limits on claimable conditions means you won’t face unexpected restrictions on your coverage
2. Our excess is an annual excess (per year), not per condition or per claim like some others, which can help to lower unexpected out of pocket expenses
3. Quick and easy claims to make stressful times a little easier
4. Pre-approvals and direct vet payments to help simplify your pet’s care
5. Local, friendly support from a team that understands your needs

How do we stand above the pack?

1. We don’t place sub-limits on claims, even as your pet gets older.
2. Flexible annual excess options, including $0 excess
3. Forbes Advisor’s pick of the best comprehensive pet insurance policy
4. Canstar’s 2023 and 2024 Winner for Outstanding Value Pet Insurance
5. Highly Commended in Finder’s Pet Insurance Awards 2023 for Value and Comprehensive Pet Insurance
6. Best for Value Pet Insurance and Best for Young Pets by WeMoney Awards 2024
7. Finalist for Pet Insurer of the Year by WeMoney Awards 2024
8. Exclusions for temporary pre-existing conditions are reviewable
9. Optional dental illness coverage for pets younger than 3 years old
10. Annual limit bonus for pets younger than 1 year old
11. Discount for veterinary professionals
12. Shorter exclusion period for illness