Nine Reasons why Costco chose Petsy as their Exclusive Pet Insurance Provider

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You know what you won’t find in Costco? Rubbish products or suppliers. You won’t find a dodgy TV that will break down in a year or inferior-quality food that doesn’t meet strict standards. Costco’s globally renowned reputation is built on offering only high-quality products and services at exceptional value. Their rigorous selection process ensures every product and service reflects their promise of quality, reliability, and affordability.

That’s why Costco chose Petsy as their preferred pet insurance provider. Petsy is proud to embody the same high standards Costco members value: quality, service, and exceptional value.

Nine reasons why Costco selected Petsy as their exclusive pet insurance provider:

Here are nine reasons why Costco selected Petsy as their exclusive pet insurance provider

  1. 1.A Perfect Partnership
    Costco’s rigorous selection process ensures partnerships with vendors that align with Costco’s commitment to quality, value and service. Petsy was selected for our reliable product, exceptional value, and outstanding service, making Petsy’s Pet Insurance a natural fit for Costco members.
  2. 2.Multi-award Winning Product
    Petsy has been recognised with multiple industry awards, including Canstar’s Outstanding Value Pet Insurance for two consecutive years (2023 and 2024) and Mozo Experts Choice 2024 for Exceptional Quality Pet Insurance. These awards highlight Petsy’s commitment to providing extensive coverage, innovation, and outstanding value, reflecting the same dedication to excellence that Costco is known for.
  3. 3.Australia’s Highest Rated Pet Insurance provider^
    Petsy’s commitment to exceptional customer service has earned us an impressive 4.9-star rating on ProductReview.com.au, as reviewed by hundreds of Aussie pet parents. See for yourself how we’ve supported countless pet parents and their pets.
  4. 4.Affordable Plans
    Costco members expect value, and Petsy delivers. Our competitively priced plans ensure pet insurance is accessible without compromising quality, perfectly aligning with Costco’s philosophy of delivering exceptional products at great prices.
  5. 5.A Reliable Product
    Unlike older, dated policies that categorise coverage into “small, medium, and large” buckets, where the smaller the bucket, the smaller annual limit and the smaller the list of conditions covered. Petsy does things differently. No matter which annual limit you choose—$5,000 or $25,000—your pet is covered for the same extensive list of hundreds of accidental injuries, illnesses, and conditions.
  6. 6.Flexible and customisable coverage
    Petsy provides one customisable product, allowing you to tailor your coverage to suit your pet’s needs. This gives you greater flexibility to balance your budget and coverage—especially in emergencies when it matters most.
  7. 7.Transparency and Trust
    At Petsy, we believe in transparent and straightforward policies. With no hidden sub-limits, Costco members can trust they’re getting the coverage they expect—no surprises, no gotchas.
  8. 8.Positive Member Feedback Costco members value feedback from their community, and Petsy’s stellar reviews from existing customers highlight the trust and satisfaction we bring.
  9. image of a testimonial icon

    Switched for the best pet insurance and staying

    I highly recommend Petsy after switching from my health insurer who had a discount on pet insurance but I was caught out with the excess. Petsy has a different annual excess not per condition excess. You will know the difference if you get caught out like me and my husband. We have two policies with Petsy pet insurance and it’s the best value since we are Costco Members and get a few hundred dollars back towards Costco purchases.

    – Lauren and Bill, Sydney.

    image of a testimonial icon

  10. 9.Innovative Solutions Petsy is a leader in the pet insurance industry, offering innovative solutions such as optional extras for dental care, behavioural therapies, and specialised treatments like hydrotherapy and acupuncture.

What Makes Petsy Different

  • No sub-limits, no gotchas: Petsy specialises in pet insurance that’s made for Aussie pet parents. Petsy offers flexible and extensive options, including zero excess and no sub-limits on claims, even for commonly expensive treatments like hip replacements, emergency treatment or cancer.
  • Flexible annual excess options, including zero excess. Choose from zero excess or other annual excess options (not a per condition or per claim excess like some others)
  • Starting early with Petsy Pet Insurance has its perks. For pets starting their protection with Petsy before they’re 6 months old, Petsy will top up your chosen annual limit by 20% and you pay nothing extra. For pets starting between 6 months and 1 year of age, Petsy will top up the annual limit by 10% at no extra cost. Enjoy your bonus for the lifetime of the policy that it remains active.
  • Multi-pet discount. Enjoy a 5% lifetime discount on premiums for each additional pet insured with Petsy.
  • Pre-existing condition assessment for transparency. For extra peace of mind, Petsy offers a complimentary pre-existing condition assessment to help you understand what the policy covers and what it doesn’t. This process also simplifies future claims, meaning faster reimbursements for approved claims.
  • Extra perks with Petsy Member’s Benefits. Gain instant access to exclusive discounts on brands like Pet Lab, HelloFresh, and more through the Petsy Member Benefits program.
  • Petsy’s exceptional customer service has earned them top ratings. Check out their reviews on ProductReview.com.au and see how they’ve helped countless pet parents and their furry families.

Ready to get started?

Costco Executive Members get up to $600 in a Costco Shop Card each year for three years when taking out a new Petsy policy.*

*T&Cs apply. Full terms and conditions of the Petsy x Costco Shop Card Offer can be found [here].

^Highest rated on Product Review, Google Reviews and Furbaby Pet Insurance as of September 2024

Annie | Pet Care Consultant and Pet Lover
As an independent writer with a Bachelor of Biomedical Science and a focus on insurance, Annie brings over 20 years of experience as a dedicated pet parent to her work. She aims to empower pet owners by providing valuable knowledge on pet insurance and strategies for maintaining their pets' well-being. With a deep commitment to the welfare of our furry companions, Annie strives to be a trusted source in the pet care community, offering expert insights to help owners make informed decisions for their pets.
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Specified Conditions includes:

  • Cruciate ligament damage
  • Intervertebral disc disease
  • Hip dysplasia
  • Patella luxation
  • Elbow dysplasia
  • Cherry eye
  • Entropion
  • Ectropion,
  • Osteochondritis dissecans (‘OCD’)
  • Lumps

Lumps means the protuberance or localised area of swelling or unusual growth that can occur anywhere on or in the body including tumours, warts, cysts, growths, mucoceles, haematomas and abscesses.

You can apply to reduce the 6-month exclusion period for Specified Conditions by using our request for Waiver Form. Simply take this form to your next vet visit and submit the completed form back to [email protected] within 14 days of the visit.

Optional Extra Benefits

During the application process You will be provided with the option to include Optional Extra Benefits that cover certain conditions and Treatments which are not otherwise covered under the Policy.

The Optional Extra Benefits are:

Alternative Therapies, Behavioural Problems, and Dental Illness.

Examples of Alternative Therapies: Acupuncture, physiotherapy, hydrotherapy.

Examples of Behavioural Problems: Excessive licking, fur pulling, pacing and destructive chewing.

Examples of Dental Illnesses: Dental diseases, gingivitis, periodontal disease.