Articles, news, updates and advice on how to best take care of your furry friends

Taking the pain out of pre-existing conditions

Table of Contents To help pet parents get the most from their pet insurance policies, we’ve recently made some changes to how pre-existing conditions are …

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Our customers are our friends

We feel honoured to be part of someone’s pet care journey, especially when we can help a furry friend get back on their paws.

We give a

Good for you
Good for your pet
Good for the planet

We’re committed to sustainable practices and where possible, are paperless and use compostable materials. We’re also big on supporting local businesses, giving back to our community and causes close to our heart.

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Animals
In Charge

Our friends at Animals In Charge make beautiful, durable products that are kind to the environment. Their products use recycled, salvaged and natural materials to ensure the most minimal impact on our Earth, plus $1 from every sale is donated to animal rescue and rehabilitation. Together we offer exclusive product promotions held throughout the year including customised pet tags, compostable poo bags made from plants not plastic, and more.

The National Breast Cancer Foundation

The National Breast Cancer Foundation (NBCF) is Australia’s leading national body funding game-changing breast cancer research. As a corporate partner, we not only help to provide vital funds for research, but also support the National Breast Cancer Foundation in other ways such as payroll giving, gifts in kind, pink products and personalised cause-related marketing campaigns in support of their mission to reach Zero Deaths from breast cancer by 2030.

LIVIN

Proudly an Australian business that is mental health aware and a partner of LIVIN. LIVIN is a non-profit mental health organisation that was founded in 2013, with a vision to break the stigma of mental health and improve people’s mental health through early intervention and prevention initiatives. LIVIN empowers people to speak up because It Ain’t Weak To Speak®.

Frequently asked questions for SEO

We offer pet insurance for companion pets that reside with you in Australia, including all registered purebred puppies, cross-breeds and adopted pups who are 6 weeks and older.

This policy isn’t able to cover puppies that participate in commercial or sporting activity such as working, fighting, racing, personal protection, gun sports, law enforcement or guarding. Note this policy may cover puppies who participate in, or are show dogs/cats, search and rescue dogs, guide dogs, assistance dogs or customs sniffer dogs.

Some insurance providers have separate pet insurance policies for puppies and dogs. We like to keep it simple and offer just one comprehensive pet insurance policy with the freedom to customise it to best suit you and your pet. Our policy offers lifetime cover for puppies even as they grow up into dogs, as long as they enter the policy between the ages of 6 weeks old and younger than 8 years and 364 days (given there’s no breaks or lapses in cover).

You sure can! You can start your puppy’s pet insurance from 6 weeks of age.

We offer pet insurance for companion pets that reside with you in Australia, including all registered purebred puppies, cross-breeds and adopted pups who are 6 weeks and older.

This policy isn’t able to cover puppies that participate in commercial or sporting activity such as working, fighting, racing, personal protection, gun sports, law enforcement or guarding. Note this policy may cover puppies who participate in, or are show dogs/cats, search and rescue dogs, guide dogs, assistance dogs or customs sniffer dogs.

Some insurance providers have separate pet insurance policies for puppies and dogs. We like to keep it simple and offer just one comprehensive pet insurance policy with the freedom to customise it to best suit you and your pet. Our policy offers lifetime cover for puppies even as they grow up into dogs, as long as they enter the policy between the ages of 6 weeks old and younger than 8 years and 364 days (given there’s no breaks or lapses in cover).

You sure can! You can start your puppy’s pet insurance from 6 weeks of age.

We offer pet insurance for companion pets that reside with you in Australia, including all registered purebred puppies, cross-breeds and adopted pups who are 6 weeks and older.

This policy isn’t able to cover puppies that participate in commercial or sporting activity such as working, fighting, racing, personal protection, gun sports, law enforcement or guarding. Note this policy may cover puppies who participate in, or are show dogs/cats, search and rescue dogs, guide dogs, assistance dogs or customs sniffer dogs.

Some insurance providers have separate pet insurance policies for puppies and dogs. We like to keep it simple and offer just one comprehensive pet insurance policy with the freedom to customise it to best suit you and your pet. Our policy offers lifetime cover for puppies even as they grow up into dogs, as long as they enter the policy between the ages of 6 weeks old and younger than 8 years and 364 days (given there’s no breaks or lapses in cover).

You sure can! You can start your puppy’s pet insurance from 6 weeks of age.

We offer pet insurance for companion pets that reside with you in Australia, including all registered purebred puppies, cross-breeds and adopted pups who are 6 weeks and older.

This policy isn’t able to cover puppies that participate in commercial or sporting activity such as working, fighting, racing, personal protection, gun sports, law enforcement or guarding. Note this policy may cover puppies who participate in, or are show dogs/cats, search and rescue dogs, guide dogs, assistance dogs or customs sniffer dogs.

Some insurance providers have separate pet insurance policies for puppies and dogs. We like to keep it simple and offer just one comprehensive pet insurance policy with the freedom to customise it to best suit you and your pet. Our policy offers lifetime cover for puppies even as they grow up into dogs, as long as they enter the policy between the ages of 6 weeks old and younger than 8 years and 364 days (given there’s no breaks or lapses in cover).

You sure can! You can start your puppy’s pet insurance from 6 weeks of age.

Optional Extra Benefits

During the application process You will be provided with the option to include Optional Extra Benefits that cover certain conditions and Treatments which are not otherwise covered under the Policy.

 

The Optional Extra Benefits are:

Alternative Therapies, Behavioural Problems, and Dental Illness.

 

Examples of Alternative Therapies: Acupuncture, physiotherapy, hydrotherapy

Examples of Behavioural Problems: Excessive licking, fur pulling, pacing and destructive

chewing.

Examples of Dental Illnesses: Dental diseases, gingivitis, periodontal disease.